Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs   News   Features   Products   Magazine      Advertise  
PRODUCT NEWS
Eight leisure operators issued warnings over the use of biometric data
23 Feb 2024 . BY Kath Hudson
The use of facial recognition technology for monitoring staff attendance is now unlawful / shutterstock/metamorworks
The ICO has ruled that eight leisure operators have been unlawfully processing the biometric data of their employees to be used for attendance checks and the resulting salary payments.

Enforcement notices have been issued instructing the organisations in question to stop the processing of biometric data for monitoring employees’ attendance at work, as well as to destroy all biometric data that they are not legally obliged to retain within three months.

Enforcement notices have been issued to Serco Leisure, Serco Jersey, Birmingham Community Leisure Trust, Bolton Community Leisure, Shropshire Community Leisure Trust, More Leisure Community Trust, Northern Community Leisure Trust, Maidstone Leisure Trust and Swale Community Leisure.

The ICO argued that the trusts failed to show why it is necessary, or proportionate, to use facial recognition technology and fingerprint scanning when there are less intrusive means available, such as ID cards or fobs.

John Edwards, UK information commissioner at the ICO, said: "Biometric data is wholly unique to a person so the risks of harm in the event of inaccuracies, or a security breach, are much greater. You can't reset someone's face or fingerprint like you can reset a password.

The ICO has singled out Serco Leisure in making its ruling, press-releasing its decision with Serco as the lead subject line and in a statement Edwards continued this targeting of the company, saying: “Serco Leisure did not fully consider the risks before introducing biometric technology to monitor staff attendance, prioritising business interests over its employees’ privacy. There is no clear way for staff to opt out of the system, increasing the power imbalance in the workplace and putting people in a position where they feel like they have to hand over their biometric data to work there.

“This is neither fair nor proportionate under data protection law, and, as the UK regulator, we will closely scrutinise organisations and act decisively if we believe biometric data is being used unlawfully.”

A Serco Leisure spokesperson has defended its decision to implement the technology, pointing out that it has been in use for many years and that the ICO had been aware for some considerable time of the situation, but saying it's taking the matter seriously and will fully comply with the enforcement notice.

“This technology was introduced at the leisure centres we manage nearly five years ago to make clocking-in and out easier and simpler for colleagues," said Serco.

"We engaged with our team members in advance of its roll-out and its introduction was well-received by colleagues. The introduction also followed external legal advice which said use of the technology was permitted.

“Despite being aware of Serco Leisure's use of this technology for some years, the ICO have only this week issued an enforcement notice and requested that we take action. We now understand this coincides with the publication of new guidance for organisations on processing of biometric data which we anticipate will provide greater clarity in this area."

Liz Terry, editor of HCM said "We strongly question the ICO's decision to single out Serco Leisure for such high-level publicity in relation to this ruling, given there are eight operators named in this action and all have been equally advised.

"Given the sensitive nature of this matter, it seems extremely unreasonable to do this, most especially as the timing of the ICO's announcement coincides with the a launch of its new guidance note.

"It should not be the position of any Quango to victimise individual organisations and cause them reputational harm in this way."

The ICO is funded through data protection fees and fines.





PRODUCT NEWS
We’re here to support gyms in their race towards Net Zero, says Energym
Energym’s flagship product, the RE:GEN Studio, is an indoor bike that captures the energy from workouts and converts it into clean, usable power.
Skillup targets the entire body with focus on upper body muscles
Technogym has released Skillup, an ergometer designed to target the entire body, with a focus on the muscle groups of the upper back, chest and arms, by simulating the actions of cross country skiing.
Leverage Squat Machine facilitates deeper squats says Skelcore
Skelcore, a Miami-based fitness equipment manufacturer, has announced its newest release: the Leverage Squat Machine.
Portable device from Hyperice delivers on-the-go muscle recovery
Hyperice recently introduced its newest product: the Normatec Lower Legs.
Klafs launches all-new Taras outdoor sauna
Klafs has introduced the Taras outdoor sauna to offer a blend of functionality and style.
Keiser A400 resistance will empower fitness enthusiasts
Keiser has released a new line of resistance equipment designed to give real-time feedback and data analytics.
MyEquilibria combines art and outdoor exercise
"We summarise what we do in two words – functional art," says Gian Luca Innocenzi, CEO and founder of MyEquilibria, which specialises in high-end outdoor exercise equipment.
Sibec EMEA to blend fitness with luxury at Fairmont Monte Carlo
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Study Active acquires Premier Global name and select branding assets
Study Active has legally acquired the name “Premier Global” and select Premier Global branding assets from Assessment Technologies Institute LLC, part of Ascend Learning in the US.
Art of Cryo's 12-person cryochamber breaks four world records
Cryotherapy supplier Art of Cryo has created a new 12-person walkthrough cryotherapy chamber at Cryo Center Coolzone Madeira, claimed to be the largest cold therapy treatment experience in the world.
Slacklining will transform fitness in the UK
Gibbon Slacklines has officially launched in the UK, introducing two flagship products: the Giboard and the SlackRack.
Form’s in-goggle coaching will help swimmers hone technique
Form has announced the launch of HeadCoach, in-goggle, real-time coaching for swimmers delivered via augmented reality (AR) display.
+ More products  
LATEST JOBS
Fitness Instructor
University of Brighton
Salary: £23,144 to £25,138pa
Job location: Brighton, East Sussex , United Kingdom
Fitness Motivator and Personal Trainer
Everyone Active
Salary:
Job location: Bristol
+ More jobs  

COMPANY PROFILES
Keiser UK LTD

For more than four decades, Keiser has influenced the training of athletes, fitness enthusiasts an [more...]
Mindbody

Mindbody is the leading business management software for the fitness and wellness industries. [more...]
+ More profiles  
CATALOGUE GALLERY
 
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

30-30 May 2024

Forum HOTel&SPA

Four Seasons Hotel George V, Paris, France
30 May - 02 Jun 2024

Rimini Wellness

Rimini Exhibition Center, Rimini, Italy
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
HCM
LEISURE OPPORTUNITIES
HEALTH CLUB HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024
Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs    News   Products   Magazine
PRODUCT NEWS
Eight leisure operators issued warnings over the use of biometric data
23 Feb 2024 . BY Kath Hudson
The use of facial recognition technology for monitoring staff attendance is now unlawful / shutterstock/metamorworks
The ICO has ruled that eight leisure operators have been unlawfully processing the biometric data of their employees to be used for attendance checks and the resulting salary payments.

Enforcement notices have been issued instructing the organisations in question to stop the processing of biometric data for monitoring employees’ attendance at work, as well as to destroy all biometric data that they are not legally obliged to retain within three months.

Enforcement notices have been issued to Serco Leisure, Serco Jersey, Birmingham Community Leisure Trust, Bolton Community Leisure, Shropshire Community Leisure Trust, More Leisure Community Trust, Northern Community Leisure Trust, Maidstone Leisure Trust and Swale Community Leisure.

The ICO argued that the trusts failed to show why it is necessary, or proportionate, to use facial recognition technology and fingerprint scanning when there are less intrusive means available, such as ID cards or fobs.

John Edwards, UK information commissioner at the ICO, said: "Biometric data is wholly unique to a person so the risks of harm in the event of inaccuracies, or a security breach, are much greater. You can't reset someone's face or fingerprint like you can reset a password.

The ICO has singled out Serco Leisure in making its ruling, press-releasing its decision with Serco as the lead subject line and in a statement Edwards continued this targeting of the company, saying: “Serco Leisure did not fully consider the risks before introducing biometric technology to monitor staff attendance, prioritising business interests over its employees’ privacy. There is no clear way for staff to opt out of the system, increasing the power imbalance in the workplace and putting people in a position where they feel like they have to hand over their biometric data to work there.

“This is neither fair nor proportionate under data protection law, and, as the UK regulator, we will closely scrutinise organisations and act decisively if we believe biometric data is being used unlawfully.”

A Serco Leisure spokesperson has defended its decision to implement the technology, pointing out that it has been in use for many years and that the ICO had been aware for some considerable time of the situation, but saying it's taking the matter seriously and will fully comply with the enforcement notice.

“This technology was introduced at the leisure centres we manage nearly five years ago to make clocking-in and out easier and simpler for colleagues," said Serco.

"We engaged with our team members in advance of its roll-out and its introduction was well-received by colleagues. The introduction also followed external legal advice which said use of the technology was permitted.

“Despite being aware of Serco Leisure's use of this technology for some years, the ICO have only this week issued an enforcement notice and requested that we take action. We now understand this coincides with the publication of new guidance for organisations on processing of biometric data which we anticipate will provide greater clarity in this area."

Liz Terry, editor of HCM said "We strongly question the ICO's decision to single out Serco Leisure for such high-level publicity in relation to this ruling, given there are eight operators named in this action and all have been equally advised.

"Given the sensitive nature of this matter, it seems extremely unreasonable to do this, most especially as the timing of the ICO's announcement coincides with the a launch of its new guidance note.

"It should not be the position of any Quango to victimise individual organisations and cause them reputational harm in this way."

The ICO is funded through data protection fees and fines.





PRODUCT NEWS
We’re here to support gyms in their race towards Net Zero, says Energym
Energym’s flagship product, the RE:GEN Studio, is an indoor bike that captures the energy from workouts and converts it into clean, usable power.
Skillup targets the entire body with focus on upper body muscles
Technogym has released Skillup, an ergometer designed to target the entire body, with a focus on the muscle groups of the upper back, chest and arms, by simulating the actions of cross country skiing.
Leverage Squat Machine facilitates deeper squats says Skelcore
Skelcore, a Miami-based fitness equipment manufacturer, has announced its newest release: the Leverage Squat Machine.
Portable device from Hyperice delivers on-the-go muscle recovery
Hyperice recently introduced its newest product: the Normatec Lower Legs.
Klafs launches all-new Taras outdoor sauna
Klafs has introduced the Taras outdoor sauna to offer a blend of functionality and style.
Keiser A400 resistance will empower fitness enthusiasts
Keiser has released a new line of resistance equipment designed to give real-time feedback and data analytics.
MyEquilibria combines art and outdoor exercise
"We summarise what we do in two words – functional art," says Gian Luca Innocenzi, CEO and founder of MyEquilibria, which specialises in high-end outdoor exercise equipment.
Slacklining will transform fitness in the UK
Gibbon Slacklines has officially launched in the UK, introducing two flagship products: the Giboard and the SlackRack.
Form’s in-goggle coaching will help swimmers hone technique
Form has announced the launch of HeadCoach, in-goggle, real-time coaching for swimmers delivered via augmented reality (AR) display.
Egym’s Open Mode extends access to its strength equipment
Egym has introduced Open Mode on its Smart Strength machines, enabling them to be used as a replacement for traditional weights on the fitness floor, rather than solely as circuit-based machines.
Myzone’s heart rate training ecosystem now available through Apple and Android smartwatches
Myzone has announced the launch of MZ-Open, an access function that enables Myzone gym users to experience all the benefits of Myzone’s world-renowned heart rate training biome through their pre-owned Apple or Android smartwatch.
Team GB chooses Absolute Performance for Olympic gym contract for third time
Cardiff-based gym design and installation company, Absolute Performance, has been awarded the contract to design, supply and install three gyms for Team GB for the 2024 games in Paris.
+ More products   
 
COMPANY PROFILES
Keiser UK LTD

For more than four decades, Keiser has influenced the training of athletes, fitness enthusiasts an [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

30-30 May 2024

Forum HOTel&SPA

Four Seasons Hotel George V, Paris, France
30 May - 02 Jun 2024

Rimini Wellness

Rimini Exhibition Center, Rimini, Italy
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS