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PROMOTION
Dr Paul Bedford announces Retention Convention will go virtual for 2020
12 Nov 2020
The event will be hosted on 3 December 2020 with over 700 attendees from 235 companies, harking from over 30 different countries
Now more than ever, we need to focus on retaining customers and building communities
– Paul Bedford
Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.

With over 700 individuals from 235 companies, from 30 countries, the event will be hosted on 3 December 2020 and promises to be a truly international affair.

Bedford commented: “Now more than ever, we need to focus on retaining customers and building communities."

The 2020 line up is an all-female cast and includes award-winning Australian studio owner, Amanda Bracks, who will open the convention with her session Making People Feel Like They Belong – focused on how to build a tight community of members using fun retention activities, attendance driven competitions, a postcard programme and referral programmes, including examples used during lockdown.

The line-up also Lauren Moate, Learning and Development manager for énergie, who’ll explain building communities through the franchise model, with her session Creating A Community, Not Just A Club.

Bedford has also selected Gillian Reeves to speak – the person responsible for Virgin Active’s 122 Group Exercise programmes and increasing participation from 25 to 40 per cent during her seven years as national group exercise manager.

Reeves will host a talk focused on Building Communities in Multi-Site Big Box and Micro Studios.

In addition, Stacey Vandiver, owner and CEO of US-based group fitness education brand, SoulBody Fitness, will speak to attendees about what SoulBody and other operators have done to Build community, at country, club and class levels.

The line-up is completed with Marisa Hoff, named one of IHRSA’s Women Who Inspire in 2019, who will talk about Building Communities Through Social Media.

Previously Marisa was GM of Stevenson Fitness, where she oversaw club operations, including an NPS consistently in the 90s and retention rates over 70 per cent.

To sign up for this event and find out more, please follow this link.
Retention Guru
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Jobs   News   Products   Magazine
PROMOTION
Dr Paul Bedford announces Retention Convention will go virtual for 2020
12 Nov 2020
The event will be hosted on 3 December 2020 with over 700 attendees from 235 companies, harking from over 30 different countries
Now more than ever, we need to focus on retaining customers and building communities
– Paul Bedford
Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.

With over 700 individuals from 235 companies, from 30 countries, the event will be hosted on 3 December 2020 and promises to be a truly international affair.

Bedford commented: “Now more than ever, we need to focus on retaining customers and building communities."

The 2020 line up is an all-female cast and includes award-winning Australian studio owner, Amanda Bracks, who will open the convention with her session Making People Feel Like They Belong – focused on how to build a tight community of members using fun retention activities, attendance driven competitions, a postcard programme and referral programmes, including examples used during lockdown.

The line-up also Lauren Moate, Learning and Development manager for énergie, who’ll explain building communities through the franchise model, with her session Creating A Community, Not Just A Club.

Bedford has also selected Gillian Reeves to speak – the person responsible for Virgin Active’s 122 Group Exercise programmes and increasing participation from 25 to 40 per cent during her seven years as national group exercise manager.

Reeves will host a talk focused on Building Communities in Multi-Site Big Box and Micro Studios.

In addition, Stacey Vandiver, owner and CEO of US-based group fitness education brand, SoulBody Fitness, will speak to attendees about what SoulBody and other operators have done to Build community, at country, club and class levels.

The line-up is completed with Marisa Hoff, named one of IHRSA’s Women Who Inspire in 2019, who will talk about Building Communities Through Social Media.

Previously Marisa was GM of Stevenson Fitness, where she oversaw club operations, including an NPS consistently in the 90s and retention rates over 70 per cent.

To sign up for this event and find out more, please follow this link.
Retention Guru
PRODUCT NEWS
Copper clothing can keep staff and members safe
Snap Fitness franchisee, Kunal Patel, is kitting out all staff – from personal trainers to cleaners – with copper-infused masks and gloves from medtech company, Copper Clothing.
Playfinder launches Bookteq to increase revenue for independent facility operators
Playfinder has launched Bookteq, a booking system aimed at increasing revenue for operators of independent physical activity venues.
Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions.
Funxtion collaborates with global experts on white paper exploring digital in the future of fitness
In collaboration with ukactive, FunXtion has driven a global discussion with some of the world’s leading fitness operators and influencers, exploring how digitalisation will influence the delivery of fitness services and products moving forwards.
Primal Strength bolsters Scottish expansion with Matrix Fitness distribution win
Matrix Fitness has announced an exclusive partnership with Primal Strength to target an increased strategic focus on the Scottish market.
Anytime Fitness partners with Gympass across UK and Ireland
Anytime Fitness, the UK’s leading 24/7 high-spec gym operator, has partnered with Gympass to give its corporate members access to over 170 clubs across UK and Ireland.
Not all fitness content is equal
With the launch of 22 SERIES, a pioneering, new cardio line powered by iFit® – the world’s leading on-demand fitness streaming platform – Freemotion Fitness aims to change the way we think about – and deliver – fitness content to truly engage members.
Active IQ launches End-point Assessor qualification
Active IQ has launched its Level 3 Award in Understanding the Development and Delivery of End-point Assessment to meet the increasing demands for skilled assessors in this emerging area.
The Shredquarters partners with Physical Company to underpin expansion plans
Functional training gym, The Shredquarters, has moved into franchising, partnering with Physical Company to support its rapid growth.
Converting members in January has never been so simple with Volution’s new Lead Generation tool
Volution – the leading data solutions specialist for the fitness industry – has launched a Lead Generation tool that enables operators to harness the power of mobile technology and cloud-based infrastructure to streamline sales.
Club Industry and Sibec unveil Future of Fitness virtual event to help reinvent the fitness industry
The COVID-19 pandemic has temporarily halted opportunities to gather in-person to discuss vital topics relating to the fitness industry’s future.
Core unveils Nautilus fit-out at the largest gym in South-West UK
Core Health & Fitness, an industry leader in commercial fitness products, has revealed a partnership with BodyWorld Plymouth, a newly named Nautilus Trusted Strength Centre.
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FunXtion International BV

[more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

MyZone Group Ltd - A new Zone is here
A new zone is here for your club, for your members and for you. Find out more...
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+ More directory  
DIARY

 

27-28 Nov 2020

National Fitness Awards 2020

Athena, Leicester, United Kingdom
01-02 Dec 2020

MIPIM Asia Summit

Grand Hyatt Hotel, Hong Kong SAR
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

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