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Delivering commercial success starts with Spa Professional
08 Jan 2020 . BY Lauren Heath-Jones
Spa Professional is designed to equip spa associates with the knowledge to sell to guests in an authentic manner
Selling both treatments and retail products is vital for spa revenues. This transaction, however, depends on the genuine recommendations of spa associates - guidance that focuses on how to better help the guest and foster their wellbeing, as opposed to making a quick sale.

Spa Professional, created in close collaboration with leading global wellness company, Resense, is a first-of-its-kind online training program for wellness professionals. Its focus is to empower each spa associate with the necessary knowledge and operational tools to genuinely engage with guests, inspiring them to sell in an authentic manner that consistently results in significant returns from retail sales.

The nine-course curriculum, divided into four role-specific Learning Paths, also trains spa associates on the best practice principles to reduce costs and maximise commercial value across every spa asset.

Wolfgang Lindbauer, CEO of Hospitality at Lobster Ink, said: “You might have a tremendous amount of money sitting in your inventory ready to expire if you do not know what to look for. With this course, you have the opportunity to accelerate the results in your spa and the effect it has on your overall property.”

Spa Professional’s four role-specific Learning Paths are comprehensive and targeted to equip your entire team—from leadership to spa attendants, receptionists and therapists— to deliver superior and consistent guest experiences.

Build trust, establish valuable connections with your guests and drive commercial value across your portfolio with Spa Professional.

Learn more at lobsterink.com
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Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.
Matrix takes its partnership with Renault Sport racing team up a gear
Matrix Fitness, the commercial brand of Johnson Health Tech, has announced the renewal of its long term partnership with the Renault F1 Team.
Premier Software Solutions offers scalable software for single or multi-site businesses
Premier Software Solutions' flagship business management system, Core by Premier Software, is the leading single and multi-site solution designed specifically for the spa, wellness and leisure industries.
Power Plate kicks off campaign to support fitness industry deliver health and wellness in one solution
Power Plate, the global leader in whole-body vibration training equipment, is encouraging its community to stay fighting fit this winter with a campaign intended to encourage comfort and confidence, as well as boosting health and wellness.
Gympass sees success after pivoting to digital
As the COVID-19 lockdown forced the temporary closure of businesses across the country, the outlook for companies supplying services to corporate partners looked precarious.
Annual Fitness & Active Brands Summit offering invaluable insight from over 40 leading industry speakers
Join the second Annual Fitness & Active Brands Summit and walk away with the expertise you need to transform your business model and maximise the US$59.23bn virtual fitness market opportunity.
Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions.
Life Fitness introduces new Axiom Series of strength equipment
Life Fitness has launched a new line of strength equipment targeting the commercial market.
CAWS unveils new programme designed to help trainers work with guests recovering from COVID-19
Educational company, CAWS, has launched a new programme to help educate trainers on how to support members recovering from COVID-19.
Core Health & Fitness announces Michel Somford as director of European sales
Core Health & Fitness has appointed Michel Somford, a 25-year industry veteran, as director of European sales.
The Virtual Revolution: Hutchison Technologies help operators motivate members
Hutchison Technologies virtual solutions are helping operators expand their virtual offering and get motivated members back into the club.
Volution explains how to drive the lifetime value of members through virtual engagement
In April 2020, two-thirds of the world’s gyms went into temporary closure due to COVID-19.
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Jobs   News   Products   Magazine
PRODUCT NEWS
Delivering commercial success starts with Spa Professional
08 Jan 2020 . BY Lauren Heath-Jones
Spa Professional is designed to equip spa associates with the knowledge to sell to guests in an authentic manner
Selling both treatments and retail products is vital for spa revenues. This transaction, however, depends on the genuine recommendations of spa associates - guidance that focuses on how to better help the guest and foster their wellbeing, as opposed to making a quick sale.

Spa Professional, created in close collaboration with leading global wellness company, Resense, is a first-of-its-kind online training program for wellness professionals. Its focus is to empower each spa associate with the necessary knowledge and operational tools to genuinely engage with guests, inspiring them to sell in an authentic manner that consistently results in significant returns from retail sales.

The nine-course curriculum, divided into four role-specific Learning Paths, also trains spa associates on the best practice principles to reduce costs and maximise commercial value across every spa asset.

Wolfgang Lindbauer, CEO of Hospitality at Lobster Ink, said: “You might have a tremendous amount of money sitting in your inventory ready to expire if you do not know what to look for. With this course, you have the opportunity to accelerate the results in your spa and the effect it has on your overall property.”

Spa Professional’s four role-specific Learning Paths are comprehensive and targeted to equip your entire team—from leadership to spa attendants, receptionists and therapists— to deliver superior and consistent guest experiences.

Build trust, establish valuable connections with your guests and drive commercial value across your portfolio with Spa Professional.

Learn more at lobsterink.com
PRODUCT NEWS
Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker
Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.
Matrix takes its partnership with Renault Sport racing team up a gear
Matrix Fitness, the commercial brand of Johnson Health Tech, has announced the renewal of its long term partnership with the Renault F1 Team.
Premier Software Solutions offers scalable software for single or multi-site businesses
Premier Software Solutions' flagship business management system, Core by Premier Software, is the leading single and multi-site solution designed specifically for the spa, wellness and leisure industries.
Power Plate kicks off campaign to support fitness industry deliver health and wellness in one solution
Power Plate, the global leader in whole-body vibration training equipment, is encouraging its community to stay fighting fit this winter with a campaign intended to encourage comfort and confidence, as well as boosting health and wellness.
Gympass sees success after pivoting to digital
As the COVID-19 lockdown forced the temporary closure of businesses across the country, the outlook for companies supplying services to corporate partners looked precarious.
Annual Fitness & Active Brands Summit offering invaluable insight from over 40 leading industry speakers
Join the second Annual Fitness & Active Brands Summit and walk away with the expertise you need to transform your business model and maximise the US$59.23bn virtual fitness market opportunity.
Cryotherapy specialists, L&R Kältetechnik, launch new artofcryo.com division
L&R Kältetechnik has launched a new division, named artofcryo.com, after 30 years’ experience with -110 °C electrical solutions.
Life Fitness introduces new Axiom Series of strength equipment
Life Fitness has launched a new line of strength equipment targeting the commercial market.
CAWS unveils new programme designed to help trainers work with guests recovering from COVID-19
Educational company, CAWS, has launched a new programme to help educate trainers on how to support members recovering from COVID-19.
Core Health & Fitness announces Michel Somford as director of European sales
Core Health & Fitness has appointed Michel Somford, a 25-year industry veteran, as director of European sales.
The Virtual Revolution: Hutchison Technologies help operators motivate members
Hutchison Technologies virtual solutions are helping operators expand their virtual offering and get motivated members back into the club.
Volution explains how to drive the lifetime value of members through virtual engagement
In April 2020, two-thirds of the world’s gyms went into temporary closure due to COVID-19.
+ More products   
 
COMPANY PROFILES
Wattbike

The versatility and reliability of the Wattbike brand has made it the go-to indoor cycling range f [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

MyZone Group Ltd - A new Zone is here
A new zone is here for your club, for your members and for you. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

17-23 Oct 2020

World Leisure Congress 2020

Pinggu, Beijing, China
19-21 Oct 2020

Beautyworld Japan West

INTEX Osaka, Osaka, Japan
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2020

ABOUT LEISURE MEDIA
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