Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs   News   Features   Products   Magazine      Advertise  
NEWS
Three fitness operators change contract terms after OFT action
POSTED 08 Mar 2013 . BY Tom Walker
Three clubs have changed their contract terms
Three health club operators have agreed to change their contract terms following an investigation by the Office of Fair Trading (OFT) which deemed some of the practices used by the gym groups as 'unfair'.

Bannatyne Fitness, David Lloyd Leisure and Fitness First have now agreed to change their contract terms to make them more transparent and give their members better cancellation rights.

Among the changes to have been stipulated by the OFT are:

• extended rights for members to cancel their contracts early should their circumstances change in a way that makes attendance at the gym difficult or unaffordable - for example if they lose their jobs or suffer an injury

• a commitment not to describe membership as being of a fixed duration, if the contract automatically continues on a rolling basis after the initial membership period has expired

• greater transparency about key membership features, including initial membership periods and cancellation rights, and for these to be provided upfront as part of the sales process

Cavendish Elithorn, senior director at OFT, said he welcomed the changes but that work still needed to be done within the fitness sector.

"We are continuing our investigation into some other companies in the sector and will provide an update in the coming weeks," he said.

Industry body ukactive welcomed the decision by the company's to comply with the OFT ruling.

David Stalker, CEO of ukactive, said: "We strongly believe in following the rulings drawn up by the OFT and we welcome any official guidance which protects consumers and motivates them to continue to lead an active lifestyle.

"Big fitness operators are increasingly offering a wide variety of flexible membership options to suit individual budgets and training needs, and taking initiatives such as the introduction of member pledges or short contract terms, which place consumers at the heart of their offering."
RELATED STORIES
MORE NEWS
Cedric Bryant is the new CEO at The American Council on Exercise
Dr Cedric Bryant takes up the new position on 1 July, following on from Scott Goudeseune who has been ACE CEO for more than 15 years, overseeing significant growth.
UK Active and Savanta launch quarterly consumer engagement insight
Improving physical strength and fitness, mental health and confidence are the main reasons for joining a health club, while cost, time and motivation are the main reasons for leaving.
Snap Fitness' holding company – Lift Brands – is up for sale
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company –  owner of Snap Fitness and Fitness On Demand – is up for sale.
Planet Fitness increases price of basic membership for first time in over 20 years
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. The Class A common stocks were repurchased and retired, using cash.
+ More news   
LATEST JOBS
Fitness Instructor
University of Brighton
Salary: £23,144 to £25,138pa
Job location: Brighton, East Sussex , United Kingdom
Fitness Motivator and Personal Trainer
Everyone Active
Salary:
Job location: Bristol
Exercise Referral Co-ordinator
Everyone Active
Salary: £Excellent salary + benefits
Job location: Horfield, Bristol , United Kingdom
+ More jobs  

FEATURED SUPPLIERS

Phil Heath, 7x Mr Olympia, shares machine-only leg workout routine
Phil Heath, professional athlete, bodybuilder and 7x Mr. Olympia, has fielded a lot of questions about bodybuilding without machines. Should bodybuilders be limited to just free weights? Why? [more...]

Empower your team, transform your service – elevate with coaching workshops
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members. [more...]
+ More featured suppliers  
COMPANY PROFILES
Alliance Leisure

Alliance Leisure Services was specifically established to respond to the changing development need [more...]
Perfect Gym Solutions S.A.

Perfect Gym is a global software provider specialising in fitness and recreation facility management [more...]
+ More profiles  
CATALOGUE GALLERY
 
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
23-24 May 2024

European Health Prevention Day

Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
HCM
LEISURE OPPORTUNITIES
HEALTH CLUB HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024
Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs    News   Products   Magazine
NEWS
Three fitness operators change contract terms after OFT action
POSTED 08 Mar 2013 . BY Tom Walker
Three clubs have changed their contract terms
Three health club operators have agreed to change their contract terms following an investigation by the Office of Fair Trading (OFT) which deemed some of the practices used by the gym groups as 'unfair'.

Bannatyne Fitness, David Lloyd Leisure and Fitness First have now agreed to change their contract terms to make them more transparent and give their members better cancellation rights.

Among the changes to have been stipulated by the OFT are:

• extended rights for members to cancel their contracts early should their circumstances change in a way that makes attendance at the gym difficult or unaffordable - for example if they lose their jobs or suffer an injury

• a commitment not to describe membership as being of a fixed duration, if the contract automatically continues on a rolling basis after the initial membership period has expired

• greater transparency about key membership features, including initial membership periods and cancellation rights, and for these to be provided upfront as part of the sales process

Cavendish Elithorn, senior director at OFT, said he welcomed the changes but that work still needed to be done within the fitness sector.

"We are continuing our investigation into some other companies in the sector and will provide an update in the coming weeks," he said.

Industry body ukactive welcomed the decision by the company's to comply with the OFT ruling.

David Stalker, CEO of ukactive, said: "We strongly believe in following the rulings drawn up by the OFT and we welcome any official guidance which protects consumers and motivates them to continue to lead an active lifestyle.

"Big fitness operators are increasingly offering a wide variety of flexible membership options to suit individual budgets and training needs, and taking initiatives such as the introduction of member pledges or short contract terms, which place consumers at the heart of their offering."
RELATED STORIES
MORE NEWS
Cedric Bryant is the new CEO at The American Council on Exercise
Dr Cedric Bryant takes up the new position on 1 July, following on from Scott Goudeseune who has been ACE CEO for more than 15 years, overseeing significant growth.
UK Active and Savanta launch quarterly consumer engagement insight
Improving physical strength and fitness, mental health and confidence are the main reasons for joining a health club, while cost, time and motivation are the main reasons for leaving.
Snap Fitness' holding company – Lift Brands – is up for sale
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company –  owner of Snap Fitness and Fitness On Demand – is up for sale.
Planet Fitness increases price of basic membership for first time in over 20 years
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. The Class A common stocks were repurchased and retired, using cash.
Xponential dumps Geisler as company faces investigation by US Attorney’s Office
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified on 7 May that the company is facing a legal challenge by the United States Attorney’s Office for the Central District of California.
Fast Fitness Japan acquires master franchisee rights to Anytime Fitness Germany
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & Fitness, giving the company master franchisee rights to Anytime Fitness in Germany.
+ More news   
 
FEATURED SUPPLIERS

Phil Heath, 7x Mr Olympia, shares machine-only leg workout routine
Phil Heath, professional athlete, bodybuilder and 7x Mr. Olympia, has fielded a lot of questions about bodybuilding without machines. Should bodybuilders be limited to just free weights? Why? [more...]

Empower your team, transform your service – elevate with coaching workshops
In today's competitive fitness landscape, the key to success lies not only in providing exceptional facilities but also in cultivating meaningful interactions with members. [more...]
+ More featured suppliers  
COMPANY PROFILES
Alliance Leisure

Alliance Leisure Services was specifically established to respond to the changing development need [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

18-22 May 2024

Eco Resort Network

The Ravenala Attitude Hotel, Mauritius
23-24 May 2024

European Health Prevention Day

Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS