Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs   News   Features   Products   Magazine      Advertise  
Insight
Value and identity

Record market penetration in the UK fitness sector masks a deeper shift around consumer engagement, according to a report from Grant Thornton and UK Active, as Liz Terry reports


The UK fitness sector has reached a new milestone, with penetration climbing to 18 per cent in 2025 (up from 16.9 per cent in 2024 and 16 per cent in 2023), marking the highest level recorded to date.

The numbers highlight a trend of sustained growth, with participation rising steadily across the three years, reinforcing the sector’s resilience and its increasing relevance to consumers.

This three-year trajectory points to solid momentum, but the drivers also show a shift in emphasis – this is not only about adding more members, it’s also about increasing engagement, delivering more value per user and broadening routes into participation.

One of the most striking indicators in the report is throughput and across multiple segments of the market, visitation is rising faster than membership. In the private sector, it grew by 12.8 per cent year-on-year, compared to 7.8 per cent membership growth, suggesting members are not just joining, but that they’re using their memberships more frequently and driving more sustained engagement.

Across the whole sector, visitation increased by 10.3 per cent in 2025 when compared to 2024.

The market is evolving

Growth is increasingly being driven by this frequency of member engagement, as well as by how operators generate value-per-user and how effectively the sector aligns with broader health, lifestyle and societal trends.

This is significant, because increased usage correlates with stronger retention, higher secondary spend and greater perceived value – all of which underpin pricing power, with the 4 per cent increase in income per private-sector member reinforcing this.

Fitness is becoming less discretionary and more embedded in consumers’ lives, even in the face of cost-of-living pressures, meaning the industry is well on the way to achieving its Vision 2030 target of engaging 20 per cent of the population by 2030.

Growth with opportunity

Beneath the headline growth lies a more complex story that raises questions about value, access and who the sector is serving.

The sector is increasingly looking beyond commercial success towards broader recognition from healthcare and government and this new data suggests there is an increasingly powerful case.

The report also shows improving customer propositions and a stronger perception of value among active users, as well as expanded estates, diversified offerings and continued investment – particularly in public leisure – all of which are contributing factors, alongside seven M&A deals that highlight ongoing consolidation in the market.

However, the gains are not evenly distributed. Those on lower incomes remain the most impacted by inflation, with financial pressures still limiting participation.

This isn’t only about adding more members – it’s also about increasing engagement

Socio-economic divides are becoming more pronounced, with higher-income (ABC1) groups less affected by price increases, while lower-income (C2DE) consumers are more likely to downgrade, shift to pay-as-you-go or cancel altogether. This tension between growth and accessibility is emerging as one of the defining challenges for the sector.

The value equation

Price alone does not determine participation, explains the report, saying: “Cost is not simply a question of price – it’s fundamentally a question of perceived value.” Members will accept price increases when value is clear – through well-maintained facilities, reliable equipment, supportive staff and safe, welcoming environments.

On the flip side, even affordable memberships can feel too expensive if they fail to deliver on relevance. This is borne out by non-member sentiment in the report, with 46 per cent saying they don’t need to join a health club and 47 per cent saying they’re not interested in the activities.

Fear of judgement also remains a significant issue, with 35 per cent reporting concerns about this, while 19 per cent say they believe they would feel unsafe in a health club due to risks of harassment or intimidation and 46 per cent cite a lack of confidence as a barrier.

The implication is that growth will increasingly depend on the industry finding ways to reduce psychological as well as financial barriers.

 Visitation is rising faster than membership, suggesting members are using their memberships more frequently

A shift towards more inclusive, human-led design is underway. Operators are rethinking layouts, programming and their onboarding protocols to create environments that are easier to navigate and more welcoming for new and less-confident users.

Beginner-friendly spaces, structured inductions and clearer guidance are all seen as essential to enabling consumers to embed long-term habits and the report says early experiences matter – poor first impressions can permanently deter people from coming back.

There’s also an evolution in facility design, with strength-first layouts, larger functional training zones and more visible, confidence-building spaces for women and new users, while at the same time, recovery and healthspan services are moving into the mainstream, reflecting a broader shift in consumer priorities towards wellbeing.

Changing motivations

Perhaps the most significant cultural shift comes when considering why people exercise.

The industry is moving away from aesthetics-led messaging towards strength, wellbeing and healthy ageing. Appearance peaks as a motivational factor only among 35- to 44-year-olds, in which group 86 per cent rate it as important. This is the only age group where appearance matches ‘improving or maintaining strength’ and ‘fitness’ as a driver.

Younger cohorts are redefining the role of the gym altogether. Membership levels are highest among 25- to 34-year-olds, showing an 11 per cent increase, closely followed by 16- to 24-year-olds.

These younger groups are also the most likely to attend a gym, health club or exercise class away from home at least twice a week, and are more likely to do so than engage in home-based activity. For many in this cohort, membership of a gym or health club is increasingly tied to their sense of self-identity and facilities are becoming ‘third spaces’ – places to train, socialise, recover and work.

In contrast, older adults are more likely to exercise at home and are less engaged with traditional membership models. Membership rates drop significantly from age 45 onwards, and nearly 60 per cent of those aged 65 and over have never held a membership, highlighting a substantial untapped market.

Expense is a key reason for attrition, particularly among 45- to 54-year-olds, with this often linked to under-usage of facilities in this group, which undermines perceived value.

Cost is not simply a question of price – it’s fundamentally a question of perceived value

As the market matures, competition is shifting. Rather than relying on discounting and churn, operators are focusing on differentiation and coexistence to grow the overall market.

At the same time, inclusivity will be critical. Broadening appeal to older adults, lower-income groups and underrepresented users will require clearer communication, flexible pricing and environments designed for psychological as well as physical comfort.

Provision for children and young people is also expected to grow, with new formats designed to build early engagement and lifelong habits.

Independent operators are playing a key role in this evolution. They often trial new concepts at a smaller scale, refining them and paving the way for wider adoption. They also report some of the highest levels of member retention, driven by personalised communication and strong community engagement, although they’re also the most exposed to rising costs, with tighter margins and less capacity to absorb financial shocks.

Across the sector, cost pressures remain – from energy to water and from National Insurance to minimum wage uplifts and business rates. These headwinds are forcing operators to continually sharpen their value propositions while also improving operational efficiency.

Technology – but human first

Technology adoption continues to accelerate, but the findings suggest a clear boundary, with digital tools most effective when they complement, rather than replace, human interaction.

Members still prefer personal trainers over AI-generated programmes, particularly for confidence-building and guidance in technique.

At the same time, social media is playing a growing role in shaping health behaviours – not always positively. This is increasing the pressure on operators to provide accurate, trustworthy information.

The integration of wearable data and digital ecosystems remains a challenge, particularly in public leisure, where fragmented systems can limit the user experience. The strongest retention outcomes are seen where technology and human support are combined into a seamless, personalised journey.

Looking ahead, the industry’s next phase of growth will be defined less by expansion and more by experience.

Growth is no longer just about opening more clubs – it’s about creating experiences that people value

“Growth is no longer just about opening more clubs – it’s about creating experiences that people value, encouraging them to visit more often and broadening the services offered once they are inside,” says the report.

In summary, key opportunities lie in deeper integration with healthcare – particularly in weight management, rehabilitation and mental health – alongside emerging trends such as GLP-1 medications, which present both challenges and opportunities for engagement with a wide range of consumer groups.

There is also increasing emphasis on social value, with calls for more consistent and comparable reporting across the sector.

The sector’s progress is relentless – participation is rising, facilities are busier and the offer is more diverse than ever, but the next challenge is more demanding, says the report – proving relevance to those who remain on the sidelines, while demonstrating value to policymakers and healthcare systems.

If the industry can meet that challenge, it will not only achieve its Vision 2030 targets, but also secure its place as a central pillar of public health. 

More: www.ukactive.com

Group stretching in gym class
Most members will accept price rises if value is clear / Shutterstock / PeopleImages
Couple on running machines
Seniors represent a substantial untapped market / Shutterstock / pics five
Group on cycle machines
Younger cohorts are redefining the role of the gym / Shutterstock / Ground Picture
Group in the gym
Key opportunities lie in deeper integration with healthcare / Shutterstock / BGStock72
FEATURED SUPPLIERS

Cornerstone Connect helps Active Blackpool tackle health inequalities
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy. [more...]

CoverMe extends matching service to personal training, rewriting how members and personal trainers connect
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds. [more...]
+ More featured suppliers  
COMPANY PROFILES
Safe Space Lockers

We provide a full turn-key solution for clients from design and consultation, through to bespoke man [more...]
Total Vibration Solutions Ltd (TVS Group)

TVS Group includes TVS Sports Surfaces, TVS Gym Flooring, TVS Play Surfaces and TVS Acoustics. [more...]
+ More profiles  
CATALOGUE GALLERY
 
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
HCM
LEISURE OPPORTUNITIES
HEALTH CLUB HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs    News   Products   Magazine
Insight
Value and identity

Record market penetration in the UK fitness sector masks a deeper shift around consumer engagement, according to a report from Grant Thornton and UK Active, as Liz Terry reports


The UK fitness sector has reached a new milestone, with penetration climbing to 18 per cent in 2025 (up from 16.9 per cent in 2024 and 16 per cent in 2023), marking the highest level recorded to date.

The numbers highlight a trend of sustained growth, with participation rising steadily across the three years, reinforcing the sector’s resilience and its increasing relevance to consumers.

This three-year trajectory points to solid momentum, but the drivers also show a shift in emphasis – this is not only about adding more members, it’s also about increasing engagement, delivering more value per user and broadening routes into participation.

One of the most striking indicators in the report is throughput and across multiple segments of the market, visitation is rising faster than membership. In the private sector, it grew by 12.8 per cent year-on-year, compared to 7.8 per cent membership growth, suggesting members are not just joining, but that they’re using their memberships more frequently and driving more sustained engagement.

Across the whole sector, visitation increased by 10.3 per cent in 2025 when compared to 2024.

The market is evolving

Growth is increasingly being driven by this frequency of member engagement, as well as by how operators generate value-per-user and how effectively the sector aligns with broader health, lifestyle and societal trends.

This is significant, because increased usage correlates with stronger retention, higher secondary spend and greater perceived value – all of which underpin pricing power, with the 4 per cent increase in income per private-sector member reinforcing this.

Fitness is becoming less discretionary and more embedded in consumers’ lives, even in the face of cost-of-living pressures, meaning the industry is well on the way to achieving its Vision 2030 target of engaging 20 per cent of the population by 2030.

Growth with opportunity

Beneath the headline growth lies a more complex story that raises questions about value, access and who the sector is serving.

The sector is increasingly looking beyond commercial success towards broader recognition from healthcare and government and this new data suggests there is an increasingly powerful case.

The report also shows improving customer propositions and a stronger perception of value among active users, as well as expanded estates, diversified offerings and continued investment – particularly in public leisure – all of which are contributing factors, alongside seven M&A deals that highlight ongoing consolidation in the market.

However, the gains are not evenly distributed. Those on lower incomes remain the most impacted by inflation, with financial pressures still limiting participation.

This isn’t only about adding more members – it’s also about increasing engagement

Socio-economic divides are becoming more pronounced, with higher-income (ABC1) groups less affected by price increases, while lower-income (C2DE) consumers are more likely to downgrade, shift to pay-as-you-go or cancel altogether. This tension between growth and accessibility is emerging as one of the defining challenges for the sector.

The value equation

Price alone does not determine participation, explains the report, saying: “Cost is not simply a question of price – it’s fundamentally a question of perceived value.” Members will accept price increases when value is clear – through well-maintained facilities, reliable equipment, supportive staff and safe, welcoming environments.

On the flip side, even affordable memberships can feel too expensive if they fail to deliver on relevance. This is borne out by non-member sentiment in the report, with 46 per cent saying they don’t need to join a health club and 47 per cent saying they’re not interested in the activities.

Fear of judgement also remains a significant issue, with 35 per cent reporting concerns about this, while 19 per cent say they believe they would feel unsafe in a health club due to risks of harassment or intimidation and 46 per cent cite a lack of confidence as a barrier.

The implication is that growth will increasingly depend on the industry finding ways to reduce psychological as well as financial barriers.

 Visitation is rising faster than membership, suggesting members are using their memberships more frequently

A shift towards more inclusive, human-led design is underway. Operators are rethinking layouts, programming and their onboarding protocols to create environments that are easier to navigate and more welcoming for new and less-confident users.

Beginner-friendly spaces, structured inductions and clearer guidance are all seen as essential to enabling consumers to embed long-term habits and the report says early experiences matter – poor first impressions can permanently deter people from coming back.

There’s also an evolution in facility design, with strength-first layouts, larger functional training zones and more visible, confidence-building spaces for women and new users, while at the same time, recovery and healthspan services are moving into the mainstream, reflecting a broader shift in consumer priorities towards wellbeing.

Changing motivations

Perhaps the most significant cultural shift comes when considering why people exercise.

The industry is moving away from aesthetics-led messaging towards strength, wellbeing and healthy ageing. Appearance peaks as a motivational factor only among 35- to 44-year-olds, in which group 86 per cent rate it as important. This is the only age group where appearance matches ‘improving or maintaining strength’ and ‘fitness’ as a driver.

Younger cohorts are redefining the role of the gym altogether. Membership levels are highest among 25- to 34-year-olds, showing an 11 per cent increase, closely followed by 16- to 24-year-olds.

These younger groups are also the most likely to attend a gym, health club or exercise class away from home at least twice a week, and are more likely to do so than engage in home-based activity. For many in this cohort, membership of a gym or health club is increasingly tied to their sense of self-identity and facilities are becoming ‘third spaces’ – places to train, socialise, recover and work.

In contrast, older adults are more likely to exercise at home and are less engaged with traditional membership models. Membership rates drop significantly from age 45 onwards, and nearly 60 per cent of those aged 65 and over have never held a membership, highlighting a substantial untapped market.

Expense is a key reason for attrition, particularly among 45- to 54-year-olds, with this often linked to under-usage of facilities in this group, which undermines perceived value.

Cost is not simply a question of price – it’s fundamentally a question of perceived value

As the market matures, competition is shifting. Rather than relying on discounting and churn, operators are focusing on differentiation and coexistence to grow the overall market.

At the same time, inclusivity will be critical. Broadening appeal to older adults, lower-income groups and underrepresented users will require clearer communication, flexible pricing and environments designed for psychological as well as physical comfort.

Provision for children and young people is also expected to grow, with new formats designed to build early engagement and lifelong habits.

Independent operators are playing a key role in this evolution. They often trial new concepts at a smaller scale, refining them and paving the way for wider adoption. They also report some of the highest levels of member retention, driven by personalised communication and strong community engagement, although they’re also the most exposed to rising costs, with tighter margins and less capacity to absorb financial shocks.

Across the sector, cost pressures remain – from energy to water and from National Insurance to minimum wage uplifts and business rates. These headwinds are forcing operators to continually sharpen their value propositions while also improving operational efficiency.

Technology – but human first

Technology adoption continues to accelerate, but the findings suggest a clear boundary, with digital tools most effective when they complement, rather than replace, human interaction.

Members still prefer personal trainers over AI-generated programmes, particularly for confidence-building and guidance in technique.

At the same time, social media is playing a growing role in shaping health behaviours – not always positively. This is increasing the pressure on operators to provide accurate, trustworthy information.

The integration of wearable data and digital ecosystems remains a challenge, particularly in public leisure, where fragmented systems can limit the user experience. The strongest retention outcomes are seen where technology and human support are combined into a seamless, personalised journey.

Looking ahead, the industry’s next phase of growth will be defined less by expansion and more by experience.

Growth is no longer just about opening more clubs – it’s about creating experiences that people value

“Growth is no longer just about opening more clubs – it’s about creating experiences that people value, encouraging them to visit more often and broadening the services offered once they are inside,” says the report.

In summary, key opportunities lie in deeper integration with healthcare – particularly in weight management, rehabilitation and mental health – alongside emerging trends such as GLP-1 medications, which present both challenges and opportunities for engagement with a wide range of consumer groups.

There is also increasing emphasis on social value, with calls for more consistent and comparable reporting across the sector.

The sector’s progress is relentless – participation is rising, facilities are busier and the offer is more diverse than ever, but the next challenge is more demanding, says the report – proving relevance to those who remain on the sidelines, while demonstrating value to policymakers and healthcare systems.

If the industry can meet that challenge, it will not only achieve its Vision 2030 targets, but also secure its place as a central pillar of public health. 

More: www.ukactive.com

Group stretching in gym class
Most members will accept price rises if value is clear / Shutterstock / PeopleImages
Couple on running machines
Seniors represent a substantial untapped market / Shutterstock / pics five
Group on cycle machines
Younger cohorts are redefining the role of the gym / Shutterstock / Ground Picture
Group in the gym
Key opportunities lie in deeper integration with healthcare / Shutterstock / BGStock72
LATEST NEWS
Industry veterans partner to launch women-only strength brand, LiftHer
An ambitious women’s-only strength and lifting studio concept is set to launch in Dallas this September, with a wider US rollout already in active development.
Omnigym collaborates on an outdoor gym for homeless people
Finnish outdoor fitness equipment specialist, Omnigym, has partnered with charity, Emmaüs Solidarité, to launch an outdoor gym installation at a homeless shelter in Paris.
Virgin Active opens social wellness club in London's Mayfair
Basic-Fit expands German footprint with €52m Wellyou acquisition
Europe’s largest low-cost operator Basic-Fit has agreed to acquire 41 Wellyou clubs in Germany for €52m.
Myzone report shows importance of longevity and social connection
Longevity is the most important motivator for today’s exercisers and social connection is key, according to a report by Myzone.
Until combines multiple disciplines at new Canary Wharf club
Until has opened its fourth club at Canary Wharf, in the iconic YY London building.
Ben Allen appointed managing director at Common Bond
Ben Allen has been appointed managing director at Common Bond. Having set the company up for growth, Robert Rowland now steps into an advisory role.
Industry mourns the loss of Les Mills, a founding father of fitness
Les Mills, whose name became synonymous with one of the world's leading fitness brands, has passed away peacefully at the age of 91.
HCM News: Taking GLP-1s is linked to a decline in physical activity
People taking GLP-1 weight loss medications such as Ozempic, Wegovy, Mounjaro and Zepbound may be losing weight, but they’re also becoming less physically active, according to new research presented at the ENDO 2026 annual meeting of the Endocrine Society
PureGym pilots touchless Recovery Zones in London and Manchester
Low-cost gym operator, PureGym, is trialling recovery zones at two of its UK sites, democratising what was previously a premium experience.
New CIMSPA standards upskill coaches and swimming teachers in mental health
In a milestone moment, mental health has become a core part of CIMSPA’s occupational professional standards.
EoS Fitness is the next budget chain to offer reformer Pilates
US high-value, low-price chain, Eos Fitness, has announced plans to pilot reformer Pilates in three locations this year.
+ More news   
 
FEATURED SUPPLIERS

Cornerstone Connect helps Active Blackpool tackle health inequalities
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy. [more...]

CoverMe extends matching service to personal training, rewriting how members and personal trainers connect
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds. [more...]
+ More featured suppliers  
COMPANY PROFILES
Safe Space Lockers

We provide a full turn-key solution for clients from design and consultation, through to bespoke man [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS