Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs   News   Features   Products   Magazine      Advertise  
Promotion
Technogym – True Value

Crow Wood Health Club is elevating the member experience with Technogym


The health club and spa at Crow Wood Hotel and Spa Resort has consistently enhanced its offering with premium upgrades to elevate the customer experience.

This year, spa facilities have doubled in size, while the health club has undergone a refurbishment to introduce state-of-the-art studios and AI-driven fitness technology by Technogym.

The health club has always been integral to the hotel’s business model, serving 3,500 adult members alongside hotel residents. It now includes three studios – indoor cycling, yoga and Pilates and aerobics – plus a 150-station gym zoned across cardio, fixed resistance, free weights, and personal training areas. A mezzanine also houses a new Technogym Biocircuit installation.

“We’re constantly looking for meaningful ways to invest in the club so members get true value,” said director, Oliver Brown. “Partnering with Technogym helps us position Crow Wood as a luxury product that’s premium and accessible to all.”

A strength training revolution
The latest gym investment includes Technogym Checkup assessment solutions and 19 pieces of AI-driven Biocircuit equipment, representing a shift from traditional strength training to adaptive resistance that automatically adjusts to each user’s capabilities.

“Replacing our previous resistance training equipment with Biocircuit was a bold move and the best decision we could have made,” says Brown. “Each piece of Biostrength equipment gives everyone a safe, effective workout, whether they’re a beginner or an elite weightlifter.”

Technogym Biocircuit provides a future-proof solution to a common challenge – accommodating members with different strength levels without creating an intimidating environment.

Its adaptive resistance adjusts in real-time to each user’s strength curve, providing optimal resistance throughout the full range of motion. This means advanced athletes can push more weight than ever and newcomers can train safely with automatically adjusted loads.

This investment in Technogym Biocircuit reflects industry trends toward AI-driven, personalised training backed by meaningful human support.

Data-driven insights
Thanks to the new Technogym reporting suite for Bioscircuit, Crow Wood can also see that, on average, 4,500 workouts are completed each month by 1,000 unique members, with 65 per cent training with a structured programme. There’s also a near 50/50 split by gender and an average age range between 50 and 64. Biocircuit is truly inclusive, as demonstrated by the fact that 19 per cent of users are aged 65 and over.

A look at preferences shows 27 per cent of members follow the Tone your Body training method, while 19 per cent choose Hypertrophy and 14 per cent follow a Biocircuit programme created for them by one of Crow Wood’s trainers.

Members moving from traditional fixed programmes to Biocircuit training saw an average strength improvement of 8.3 per cent in the two months following installation.

Alongside Biocircuit, Crow Wood has integrated Technogym Checkup into the member journey. The AI-driven assessment station evaluates fitness, movement patterns and health metrics to offer personalised recommendations generated by Technogym Coach, with these synching to Biostrength.

Crow Wood offers Technogym Checkup as part of membership, while personal trainers use Checkup data for programme design and injury prevention and the reports help members understand their progress and set goals.

To support the integration, Technogym Educators offer regular education and consultancy services.

Crow Wood plans to expand its digital offerings with virtual indoor cycling in the Technogym Group Cycle studio, using Technogym on-demand content to address high demand for classes.

Operational efficiency
Support from Technogym’s digital team has helped Crow Wood leverage Mywellness CRM for operational insights and member engagement, as well as operational efficiencies.

Integrated with the membership system, the Mywellness CRM platform handles class bookings, PT calendars, inductions, retention communications and class ratings.

“Mywellness CRM platform and the Technogym App has brought us into the 21st century,” said Brown. It’s a big value-add that helps us continually offer our members more too.”

More: www.technogym.com
Technogym

"Replacing our resistance training equipment with Biocircuit was a bold move and the best decision we could have made" – Oliver Brown

Crow Wood has introduced a full suite of Technogym kit
Crow Wood has introduced a full suite of Technogym kit / Technogym
Crow Wood has introduced a full suite of Technogym kit
Crow Wood has introduced a full suite of Technogym kit / Technogym
FEATURED SUPPLIERS

CoverMe extends matching service to personal training, rewriting how members and personal trainers connect
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds. [more...]

Cornerstone Connect helps Active Blackpool tackle health inequalities
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy. [more...]
+ More featured suppliers  
COMPANY PROFILES
Total Vibration Solutions Ltd (TVS Group)

TVS Group includes TVS Sports Surfaces, TVS Gym Flooring, TVS Play Surfaces and TVS Acoustics. [more...]
Perfect Gym Solutions S.A.

Perfect Gym, part of the Sport Alliance group, is a global software provider specialising in fitness [more...]
+ More profiles  
CATALOGUE GALLERY
 
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
HCM
LEISURE OPPORTUNITIES
HEALTH CLUB HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs    News   Products   Magazine
Promotion
Technogym – True Value

Crow Wood Health Club is elevating the member experience with Technogym


The health club and spa at Crow Wood Hotel and Spa Resort has consistently enhanced its offering with premium upgrades to elevate the customer experience.

This year, spa facilities have doubled in size, while the health club has undergone a refurbishment to introduce state-of-the-art studios and AI-driven fitness technology by Technogym.

The health club has always been integral to the hotel’s business model, serving 3,500 adult members alongside hotel residents. It now includes three studios – indoor cycling, yoga and Pilates and aerobics – plus a 150-station gym zoned across cardio, fixed resistance, free weights, and personal training areas. A mezzanine also houses a new Technogym Biocircuit installation.

“We’re constantly looking for meaningful ways to invest in the club so members get true value,” said director, Oliver Brown. “Partnering with Technogym helps us position Crow Wood as a luxury product that’s premium and accessible to all.”

A strength training revolution
The latest gym investment includes Technogym Checkup assessment solutions and 19 pieces of AI-driven Biocircuit equipment, representing a shift from traditional strength training to adaptive resistance that automatically adjusts to each user’s capabilities.

“Replacing our previous resistance training equipment with Biocircuit was a bold move and the best decision we could have made,” says Brown. “Each piece of Biostrength equipment gives everyone a safe, effective workout, whether they’re a beginner or an elite weightlifter.”

Technogym Biocircuit provides a future-proof solution to a common challenge – accommodating members with different strength levels without creating an intimidating environment.

Its adaptive resistance adjusts in real-time to each user’s strength curve, providing optimal resistance throughout the full range of motion. This means advanced athletes can push more weight than ever and newcomers can train safely with automatically adjusted loads.

This investment in Technogym Biocircuit reflects industry trends toward AI-driven, personalised training backed by meaningful human support.

Data-driven insights
Thanks to the new Technogym reporting suite for Bioscircuit, Crow Wood can also see that, on average, 4,500 workouts are completed each month by 1,000 unique members, with 65 per cent training with a structured programme. There’s also a near 50/50 split by gender and an average age range between 50 and 64. Biocircuit is truly inclusive, as demonstrated by the fact that 19 per cent of users are aged 65 and over.

A look at preferences shows 27 per cent of members follow the Tone your Body training method, while 19 per cent choose Hypertrophy and 14 per cent follow a Biocircuit programme created for them by one of Crow Wood’s trainers.

Members moving from traditional fixed programmes to Biocircuit training saw an average strength improvement of 8.3 per cent in the two months following installation.

Alongside Biocircuit, Crow Wood has integrated Technogym Checkup into the member journey. The AI-driven assessment station evaluates fitness, movement patterns and health metrics to offer personalised recommendations generated by Technogym Coach, with these synching to Biostrength.

Crow Wood offers Technogym Checkup as part of membership, while personal trainers use Checkup data for programme design and injury prevention and the reports help members understand their progress and set goals.

To support the integration, Technogym Educators offer regular education and consultancy services.

Crow Wood plans to expand its digital offerings with virtual indoor cycling in the Technogym Group Cycle studio, using Technogym on-demand content to address high demand for classes.

Operational efficiency
Support from Technogym’s digital team has helped Crow Wood leverage Mywellness CRM for operational insights and member engagement, as well as operational efficiencies.

Integrated with the membership system, the Mywellness CRM platform handles class bookings, PT calendars, inductions, retention communications and class ratings.

“Mywellness CRM platform and the Technogym App has brought us into the 21st century,” said Brown. It’s a big value-add that helps us continually offer our members more too.”

More: www.technogym.com
Technogym

"Replacing our resistance training equipment with Biocircuit was a bold move and the best decision we could have made" – Oliver Brown

Crow Wood has introduced a full suite of Technogym kit
Crow Wood has introduced a full suite of Technogym kit / Technogym
Crow Wood has introduced a full suite of Technogym kit
Crow Wood has introduced a full suite of Technogym kit / Technogym
LATEST NEWS
Industry veterans partner to launch women-only strength brand, LiftHer
An ambitious women’s-only strength and lifting studio concept is set to launch in Dallas this September, with a wider US rollout already in active development.
Omnigym collaborates on an outdoor gym for homeless people
Finnish outdoor fitness equipment specialist, Omnigym, has partnered with charity, Emmaüs Solidarité, to launch an outdoor gym installation at a homeless shelter in Paris.
Virgin Active opens social wellness club in London's Mayfair
Basic-Fit expands German footprint with €52m Wellyou acquisition
Europe’s largest low-cost operator Basic-Fit has agreed to acquire 41 Wellyou clubs in Germany for €52m.
Myzone report shows importance of longevity and social connection
Longevity is the most important motivator for today’s exercisers and social connection is key, according to a report by Myzone.
Until combines multiple disciplines at new Canary Wharf club
Until has opened its fourth club at Canary Wharf, in the iconic YY London building.
Ben Allen appointed managing director at Common Bond
Ben Allen has been appointed managing director at Common Bond. Having set the company up for growth, Robert Rowland now steps into an advisory role.
Industry mourns the loss of Les Mills, a founding father of fitness
Les Mills, whose name became synonymous with one of the world's leading fitness brands, has passed away peacefully at the age of 91.
HCM News: Taking GLP-1s is linked to a decline in physical activity
People taking GLP-1 weight loss medications such as Ozempic, Wegovy, Mounjaro and Zepbound may be losing weight, but they’re also becoming less physically active, according to new research presented at the ENDO 2026 annual meeting of the Endocrine Society
PureGym pilots touchless Recovery Zones in London and Manchester
Low-cost gym operator, PureGym, is trialling recovery zones at two of its UK sites, democratising what was previously a premium experience.
New CIMSPA standards upskill coaches and swimming teachers in mental health
In a milestone moment, mental health has become a core part of CIMSPA’s occupational professional standards.
EoS Fitness is the next budget chain to offer reformer Pilates
US high-value, low-price chain, Eos Fitness, has announced plans to pilot reformer Pilates in three locations this year.
+ More news   
 
FEATURED SUPPLIERS

CoverMe extends matching service to personal training, rewriting how members and personal trainers connect
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds. [more...]

Cornerstone Connect helps Active Blackpool tackle health inequalities
Active Blackpool is deploying Cornerstone Connect, a new digital interface allowing disparate information from multiple systems to be aggregated into one dataset, to support its focus on reducing health inequalities and improving healthy life expectancy. [more...]
+ More featured suppliers  
COMPANY PROFILES
Total Vibration Solutions Ltd (TVS Group)

TVS Group includes TVS Sports Surfaces, TVS Gym Flooring, TVS Play Surfaces and TVS Acoustics. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

03-05 Jul 2026

World Championship in Massage

Copenhagen, Copenhagen, Denmark
23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS