Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs   News   Features   Products   Magazine      Advertise  
Industry insights
Boutique bubble

Who are the biggest burners and when do they break a sweat? Insights manager Lizzie Broughton sums up ukactive’s inaugural Global Boutique Trends report

By Lizzie Broughton | Published in Health Club Handbook 2019 issue 1


New from ukactive, the Global Boutique Trends Report (2018 edition) highlights demographics and behaviours driving the boutique boom in London, New York, Los Angeles and Mexico City.

The report is based on data gathered by booking software company zingfit and analysed by the ukactive Research Institute in London from a sample of one million customers and five million bookings.

The team looked at who attends boutique fitness classes, when they book and attend classes, and where they’re from.

Even though the traditional perception of boutiques is of female-dominated environments (think yoga and spin), the extent of women’s influence is surprising.

ukactive researchers found that more than 80 per cent of boutique fitness customers are female across three of the four cities in the study – an overwhelming figure, which highlights the strong demand amongst women for boutique fitness classes. In London and New York, women make up 83 per cent of classes booked, while in Los Angeles and Mexico City they make up 81 per cent and 68 per cent of bookings respectively.

INTERNATIONAL CLIENTELE
There’s also a clear international demand for boutique fitness in London, attracting customers from across the globe, and the research highlights the growing popularity of boutique exercise classes among inbound visitors to the British capital.

Fifteen cities around the world had more than 50 residents who attended classes in London over the period of the study, including visitors from the USA, Hong Kong and Australia.

LUNCHTIME WORKOUT
The study also identified London as home of the lunchtime workout – with almost 20 per cent of classes in London taking place during lunch, compared to less than five per cent in Mexico City, where workouts before work are preferred.

Boutique fitness has traditionally been seen as a Millennial-driven subset of the fitness market and the Global Boutique Trends Report supports that assertion, as less than eight per cent of bookings were made by the over-45s across all the cities, with the average age of those attending boutique classes in London being just under 32-years-of-age.

The report also explored the appetite for advanced bookings and found a clear discrepancy between one city and the others. While more than 65 per cent of customers in Mexico City booked on the day, more than 60 per cent book in advance in London, New York and Los Angeles. This difference in booking times highlights a trend within the US and the UK for customers to want to plan their fitness week ahead of time, by booking exercise classes around their weekly schedule.
Access the report

To get the Global Boutique Trends Report from zingfit and ukactive, in full, go to: http://research.ukactive.com/boutique_trends_2018

Who’s using boutiques?
Gender split

Looking at the registered customers of each studio within each city who supplied their gender, we can see how the breakdown between males and females compares

• Customer data from all four cities showed a clear gender bias towards female customers

• New York and London had identical customer gender splits of 17% male and 83% female

• The Los Angeles gender distribution was also similar, at 19% male

• Mexico City was the city that stood out from the rest, with nearly one third of registered customers being male (32%)

Who’s using boutiques?
Age distribution
Looking at the registered customers of each studio within each city who supplied their date of birth, we can see how the age distribution compares

Average age

• All four locations showed a big skew in the age distribution of their customers towards the younger age groups, with each city having less than 8% of customers aged 45 and over

• This was most obvious in Mexico City, with half of customers aged 25-34, and a further 28% aged 15-24

• In Los Angeles, the average age was nearly five years older than Mexico City, and LA also had the highest proportion of customers aged 35+

• New York and London showed very similar age distributions

Boutique bookings

Sunday was the least popular day for classes in three out of four cities

The most popular day for classes was Tuesday in three out of four cities

There were key differences in the most popular class times, with Mexico City having a much higher percentage of pre-work bookings than any other city 40 %

Lunchtime classes were popular in London, representing 17 % of bookings, but less so elsewhere


Booking types

1 in 4 classes in London are booked as part of a package of 10 classes or more

Bulk class purchases comprise 89 per cent of bookings, showing the power of boutiques to foster a sense of loyalty

ClassPass bookings comprise just under 1 in 5 bookings (18 per cent), with introductory offers for new customers counting for 1 in 10 bookings (11 per cent)

Less than 10 per cent of bookings take place more than a week in advance


No show rates

(where customers pay, but don’t show up)

New York 13%

London 12%

Los Angeles 8%

Mexico City 7%


New York, London and Los Angeles all showed two peak times for class bookings: before work (5-8am) after work (5-7pm)

There are two distinct quiet periods across all cities: afternoon (2-4pm) late evening (8-9pm)

1Rebel is one of London’s most popular boutiques
1Rebel is one of London’s most popular boutiques / Photo: 1REBEL
FEATURED SUPPLIERS

Supporting long-term health: why whole body vibration belongs in clinical settings
As healthcare continues to shift towards prevention, there’s a growing focus on helping people stay active, independent and feeling good for longer. [more...]

CoverMe extends matching service to personal training, rewriting how members and personal trainers connect
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds. [more...]
+ More featured suppliers  
COMPANY PROFILES
The Fitness Group Education

The Fitness Group is the UK’s Leading Fitness Education Training Provider. [more...]
Total Vibration Solutions Ltd (TVS Group)

TVS Group includes TVS Sports Surfaces, TVS Gym Flooring, TVS Play Surfaces and TVS Acoustics. [more...]
+ More profiles  
CATALOGUE GALLERY
 
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
13-13 Jun 2026

Global Wellness Day

Worldwide, Various,
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
HCM
LEISURE OPPORTUNITIES
HEALTH CLUB HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs    News   Products   Magazine
Industry insights
Boutique bubble

Who are the biggest burners and when do they break a sweat? Insights manager Lizzie Broughton sums up ukactive’s inaugural Global Boutique Trends report

By Lizzie Broughton | Published in Health Club Handbook 2019 issue 1


New from ukactive, the Global Boutique Trends Report (2018 edition) highlights demographics and behaviours driving the boutique boom in London, New York, Los Angeles and Mexico City.

The report is based on data gathered by booking software company zingfit and analysed by the ukactive Research Institute in London from a sample of one million customers and five million bookings.

The team looked at who attends boutique fitness classes, when they book and attend classes, and where they’re from.

Even though the traditional perception of boutiques is of female-dominated environments (think yoga and spin), the extent of women’s influence is surprising.

ukactive researchers found that more than 80 per cent of boutique fitness customers are female across three of the four cities in the study – an overwhelming figure, which highlights the strong demand amongst women for boutique fitness classes. In London and New York, women make up 83 per cent of classes booked, while in Los Angeles and Mexico City they make up 81 per cent and 68 per cent of bookings respectively.

INTERNATIONAL CLIENTELE
There’s also a clear international demand for boutique fitness in London, attracting customers from across the globe, and the research highlights the growing popularity of boutique exercise classes among inbound visitors to the British capital.

Fifteen cities around the world had more than 50 residents who attended classes in London over the period of the study, including visitors from the USA, Hong Kong and Australia.

LUNCHTIME WORKOUT
The study also identified London as home of the lunchtime workout – with almost 20 per cent of classes in London taking place during lunch, compared to less than five per cent in Mexico City, where workouts before work are preferred.

Boutique fitness has traditionally been seen as a Millennial-driven subset of the fitness market and the Global Boutique Trends Report supports that assertion, as less than eight per cent of bookings were made by the over-45s across all the cities, with the average age of those attending boutique classes in London being just under 32-years-of-age.

The report also explored the appetite for advanced bookings and found a clear discrepancy between one city and the others. While more than 65 per cent of customers in Mexico City booked on the day, more than 60 per cent book in advance in London, New York and Los Angeles. This difference in booking times highlights a trend within the US and the UK for customers to want to plan their fitness week ahead of time, by booking exercise classes around their weekly schedule.
Access the report

To get the Global Boutique Trends Report from zingfit and ukactive, in full, go to: http://research.ukactive.com/boutique_trends_2018

Who’s using boutiques?
Gender split

Looking at the registered customers of each studio within each city who supplied their gender, we can see how the breakdown between males and females compares

• Customer data from all four cities showed a clear gender bias towards female customers

• New York and London had identical customer gender splits of 17% male and 83% female

• The Los Angeles gender distribution was also similar, at 19% male

• Mexico City was the city that stood out from the rest, with nearly one third of registered customers being male (32%)

Who’s using boutiques?
Age distribution
Looking at the registered customers of each studio within each city who supplied their date of birth, we can see how the age distribution compares

Average age

• All four locations showed a big skew in the age distribution of their customers towards the younger age groups, with each city having less than 8% of customers aged 45 and over

• This was most obvious in Mexico City, with half of customers aged 25-34, and a further 28% aged 15-24

• In Los Angeles, the average age was nearly five years older than Mexico City, and LA also had the highest proportion of customers aged 35+

• New York and London showed very similar age distributions

Boutique bookings

Sunday was the least popular day for classes in three out of four cities

The most popular day for classes was Tuesday in three out of four cities

There were key differences in the most popular class times, with Mexico City having a much higher percentage of pre-work bookings than any other city 40 %

Lunchtime classes were popular in London, representing 17 % of bookings, but less so elsewhere


Booking types

1 in 4 classes in London are booked as part of a package of 10 classes or more

Bulk class purchases comprise 89 per cent of bookings, showing the power of boutiques to foster a sense of loyalty

ClassPass bookings comprise just under 1 in 5 bookings (18 per cent), with introductory offers for new customers counting for 1 in 10 bookings (11 per cent)

Less than 10 per cent of bookings take place more than a week in advance


No show rates

(where customers pay, but don’t show up)

New York 13%

London 12%

Los Angeles 8%

Mexico City 7%


New York, London and Los Angeles all showed two peak times for class bookings: before work (5-8am) after work (5-7pm)

There are two distinct quiet periods across all cities: afternoon (2-4pm) late evening (8-9pm)

1Rebel is one of London’s most popular boutiques
1Rebel is one of London’s most popular boutiques / Photo: 1REBEL
LATEST NEWS
HUM2N opens longevity clinic at Six Senses London
Global luxury hospitality brand, Six Senses, has partnered with longevity healthcare provider, HUM2N, to launch a clinic at Six Senses London, at The Whiteley.
KX Chelsea invests £15 million to upgrade its wellness offering
Premium London health club, KX Chelsea, will imminently unveil its most significant redevelopment since its launch in 2002 to create an integrated wellness model combining training, recovery and relaxation.
Researchers identify a drug which reduces muscle loss when using GLP-1 medications
Researchers in the US have identified an antibody which could greatly reduce the loss of lean muscle mass in people who are taking weight-loss medications.
Peloton signals potential move into reformer Pilates with Skop acquisition
Peloton has made the strategic acquisition of the Pilates start-up, Skōp, to support the expansion of its strength ecosystem.
Crunch Fitness creates more affordable reformer Pilates concept
Crunch Fitness has announced the launch of Crunch Reform Pilates – its own reformer concept designed to bring this fast growing, but rather expensive, modality into the mainstream.
As the 20th State of the Industry Report is released, LeisureDB rebrands to Evolve
The 20th State of the Industry Report reveals a resilient, expanding and competitive sector, the importance of differentiation and the ongoing challenge of tackling inequalities.
Orangetheory set for Italian expansion and Technogym tie-up
Purpose Brands has announced its entry into the Italian market, having sold the franchise rights for four Orangetheory Studios to Icon Palestre.
Fitness First adds red light therapy to relaxation classes
Fitness First UK is integrating red light therapy into yoga and Pilates classes through a partnership with Bon Charge.
Nuffield Health says it will appeal after losing at employment tribunal
Nuffield Health has told HCM that it takes its responsibilities towards its colleagues seriously and is committed to meeting all legal obligations after news of a tribunal has made national headlines.
Technogym and World Athletics team up to launch the Run X World Treadmill Championships
Technogym has announced the launch of the Run X World Treadmill Championship, the first world championship for running on connected treadmills over five kilometres.
Charitable trust, Mytime Active, tackles loneliness
Shocked by the UK loneliness statistics, charitable trust Mytime Active has been doubling down on its community outreach projects.
SC Fitness celebrates milestone moment of 100 gyms
Portugal’s leading operator, SC Fitness, is celebrating a milestone by reaching 100 gyms.
+ More news   
 
FEATURED SUPPLIERS

Supporting long-term health: why whole body vibration belongs in clinical settings
As healthcare continues to shift towards prevention, there’s a growing focus on helping people stay active, independent and feeling good for longer. [more...]

CoverMe extends matching service to personal training, rewriting how members and personal trainers connect
CoverMe, the global leader in fitness workforce management, today launches CoverMe PT, an on-demand personal training platform that connects the right personal trainer to the right client in under 10 seconds. [more...]
+ More featured suppliers  
COMPANY PROFILES
The Fitness Group Education

The Fitness Group is the UK’s Leading Fitness Education Training Provider. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
13-13 Jun 2026

Global Wellness Day

Worldwide, Various,
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS