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NEWS
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director
POSTED 20 Jun 2017 . BY Tom Walker
Pickard will develop Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand
UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.

Pickard has been tasked with overseeing the lifestyle departments of the group’s 45 hotels across the UK and Europe.

The Macdonald portfolio includes 21 spas, each with their own style and selection of wellbeing experiences – and ranging in size from small day spas to large resort-style offerings.

In his new role, Pickard – who has more than 15 years of experience in hospitality – will take charge of developing Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand.

Wellness has become a focus for the hotel group in recent years. Since 2015, the company has spent more than £10m (US$12.7m, €11.4m) on renovating and expanding its spa properties.

According to Pickard, the investment in spas will continue as the group looks to “enhance its wellness services, maximise membership growth and introduce new recruitment and retention drives.”

“Spa and wellness play a major part in the Macdonald Hotels & Resorts' business strategy,” he said. “Over the past few years there’s been significant investment into the spa facilities so my aim now is to enhance the customer journey through new and memorable experiences, amazing staff service and wonderful facilities. I look forward to work closely with our spa managers and our partners – which include product houses Elemis and ESPA – to create a robust spa model.”
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Privately-owned UK hotel group Macdonald Hotels & Resorts has welcomed its first spa apprentices, who are working towards a standardised beauty step programme – “The Macdonald Way,” in partnership with the International School of Beauty Therapy.
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Jobs    News   Products   Magazine
NEWS
Pickard to drive Macdonald Hotels’ wellness strategy as new spa director
POSTED 20 Jun 2017 . BY Tom Walker
Pickard will develop Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand
UK-based independent hotel group Macdonald Hotels & Resorts has appointed Keith Pickard as its new group director of spa, leisure and golf.

Pickard has been tasked with overseeing the lifestyle departments of the group’s 45 hotels across the UK and Europe.

The Macdonald portfolio includes 21 spas, each with their own style and selection of wellbeing experiences – and ranging in size from small day spas to large resort-style offerings.

In his new role, Pickard – who has more than 15 years of experience in hospitality – will take charge of developing Macdonald’s spa and wellness services through its Vital Health & Wellbeing Club brand.

Wellness has become a focus for the hotel group in recent years. Since 2015, the company has spent more than £10m (US$12.7m, €11.4m) on renovating and expanding its spa properties.

According to Pickard, the investment in spas will continue as the group looks to “enhance its wellness services, maximise membership growth and introduce new recruitment and retention drives.”

“Spa and wellness play a major part in the Macdonald Hotels & Resorts' business strategy,” he said. “Over the past few years there’s been significant investment into the spa facilities so my aim now is to enhance the customer journey through new and memorable experiences, amazing staff service and wonderful facilities. I look forward to work closely with our spa managers and our partners – which include product houses Elemis and ESPA – to create a robust spa model.”
RELATED STORIES
Macdonald Hotels launches therapist reward programme


Privately-owned UK-based Macdonald Hotels & Resorts have launched a ‘Your Opinion Matters Survey,’ an internal incentive programme to recognise and reward outstanding spa therapists across the Macdonald Hotels group.
First spa apprentices take part in learning ‘The Macdonald Way’


Privately-owned UK hotel group Macdonald Hotels & Resorts has welcomed its first spa apprentices, who are working towards a standardised beauty step programme – “The Macdonald Way,” in partnership with the International School of Beauty Therapy.
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Global industry organisations join forces to call for physical activity to be embedded into GLP-1 care pathways
International industry lobbying associations are calling for physical activity and strength training to be deeply integrated with GLP-1 treatment.
Les Mills calls on the industry to support UNICEF
Global group exercise specialist, Les Mills, is inviting operators to sign up to its Workout for the World event on 20 June, in support of UNICEF.
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