Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs   News   Features   Products   Magazine      Advertise  
Letters
Write to reply

Do you have a strong opinion or disagree with somebody else’s views on the industry? If so, we’d love to hear from you – email: [email protected]



We have a duty of care to protect our customers’ data

 

Sean Maguire
 
Sean Maguire Managing director Legend Club Management Systems

The information an organisation holds is arguably its most important asset. The need to both operate efficiently and provide differential services means that the personal data we hold has not only grown in magnitude, but is also taking on ever greater value.

However, one only has to consider the near daily reports of data breaches in other industries to recognise that as the value of data becomes greater, so does the corporate responsibility and risk. Our customers entrust us with their personal details and we have a duty of care to protect this information to the highest degree possible.

Health and fitness operators have an obligation to their customers to comply with information security standards such as those set by the Payment Card Industry Data Security Standard (PCI DSS). Equally, those providing services to operators that might involve the storage, handling or transmission of data have a duty to put in place audited processes for data security.

Unfortunately, many organisations in the health and fitness industry are still either unaware that they are processing customer data in a manner that is in breach of these standards or are simply failing to adhere to data security best practice.

It’s time that, collectively, we step up and put in place formal standards and processes to protect data, before one of us becomes the focus of the latest data breach news. We have a duty to our customers as an industry group to offer a formal validation and an industry-wide commitment to information security.


“Customers entrust us with their details and we have a duty of care to protect them”

 


PHOTO:shutterstock.com

Health clubs are in possession of a wealth of customer data which must be protected

New apprenticeship levy a great opportunity for businesses

 

Jessica Higgins
 
Jessica Higgins Workplace relations consultant (non-practising solicitor) Ibex Gale

Apprenticeships are widely used in the health and fitness industry, providing opportunities for young people to enter the workplace and gain qualifications at the same time. Apprenticeships help businesses to increase productivity and performance as well as create a competent and committed workforce.

However, from 6 April 2017, all UK employers with wage bills of over £3m must pay the government an Apprenticeship Levy. The levy is 0.5 per cent of a business’ payroll and will be collected by HMRC via PAYE. All employers have £15,000 to offset against the amount they owe, such that the 0.5 per cent levy only applies to wages paid over the £3m threshold.

The purpose of the new levy is to encourage all employers to invest in apprenticeship programmes and to improve the quality and quantity of their apprenticeships.

The fund can be accessed by employers to fund apprenticeship training in their business. The levy will be paid monthly and it will be accessed online via a digital apprenticeship service account.

The government will add 10 per cent to the digital account and the funds will be available to use for 18 months. Any unused money in the fund following this time will be used by the government to fund apprenticeships for SMEs, so all employers should benefit.

So, if your company pays out more than £3m in wages, be prepared for the compulsory levy coming into force in April – but let’s see it as an opportunity for businesses to fund new apprenticeships and grow and enhance their workforce.


“The levy should be seen as an opportunity for businesses to grow and enhance their workforce”

 



The new levy will result in more apprenticeships

There’s no evidence of ‘weekend warrior’ health benefits

 

Melvyn Hillsdon
 
Melvyn Hillsdon Associate professor of physical activity and health The University of Exeter

Recently the press reported the findings of a study that focused on physical activity during leisure time in a large cohort of UK adults aged 40 and over. The headline was that so called ‘weekend warriors’ (people who do all their physical activity at the weekend) have a reduced risk of death similar to people who are more frequently active.

Based on the headlines, readers might be surprised to learn that this study did not separately measure physical activity undertaken on weekdays and weekend days. Instead, the survey asked people how frequently they undertook physical activity in the four weeks prior to the survey. Their answers were averaged out to estimate weekly frequency.

What the paper actually shows is that some exercise is better than none and more regular activity is a bit better still. The study did not include occupational or transport activity and therefore it is possible that the infrequent exercisers (the ‘weekend warriors’) were more active in these two domains with less time for physical activity in their leisure time.

The message is still very positive, any exercise is better than none, but we shouldn’t assume there’s any kind of weekend effect.


“Any exercise is better than none, but we shouldn’t assume there’s any kind of weekend effect”

 



The study actually looked at frequency of activity over four weeks
FEATURED SUPPLIERS

Elevate 2026 to mark 10-year anniversary with biggest ever waterfront drinks reception
Elevate is set to celebrate its 10th anniversary in style this June, with organisers confirming the event’s largest-ever drinks reception as registrations continue to run more than 10% ahead of last year. [more...]

Supporting long-term health: why whole body vibration belongs in clinical settings
As healthcare continues to shift towards prevention, there’s a growing focus on helping people stay active, independent and feeling good for longer. [more...]
+ More featured suppliers  
COMPANY PROFILES
Serco Leisure

Serco Leisure Operating Limited is one of the UK’s leading national operators of leisure centres, de [more...]
PSLT Ltd

PSLT Fitness Solutions manufacture, remanufacture and buy back commercial gym equipment. [more...]
+ More profiles  
CATALOGUE GALLERY
 
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

15-18 Jun 2026

HLTH Europe

RAI Convention Centre, Amsterdam, Netherlands
17-18 Jun 2026

Elevate London

Excel London, London, United Kingdom
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
HCM
LEISURE OPPORTUNITIES
HEALTH CLUB HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs    News   Products   Magazine
Letters
Write to reply

Do you have a strong opinion or disagree with somebody else’s views on the industry? If so, we’d love to hear from you – email: [email protected]



We have a duty of care to protect our customers’ data

 

Sean Maguire
 
Sean Maguire Managing director Legend Club Management Systems

The information an organisation holds is arguably its most important asset. The need to both operate efficiently and provide differential services means that the personal data we hold has not only grown in magnitude, but is also taking on ever greater value.

However, one only has to consider the near daily reports of data breaches in other industries to recognise that as the value of data becomes greater, so does the corporate responsibility and risk. Our customers entrust us with their personal details and we have a duty of care to protect this information to the highest degree possible.

Health and fitness operators have an obligation to their customers to comply with information security standards such as those set by the Payment Card Industry Data Security Standard (PCI DSS). Equally, those providing services to operators that might involve the storage, handling or transmission of data have a duty to put in place audited processes for data security.

Unfortunately, many organisations in the health and fitness industry are still either unaware that they are processing customer data in a manner that is in breach of these standards or are simply failing to adhere to data security best practice.

It’s time that, collectively, we step up and put in place formal standards and processes to protect data, before one of us becomes the focus of the latest data breach news. We have a duty to our customers as an industry group to offer a formal validation and an industry-wide commitment to information security.


“Customers entrust us with their details and we have a duty of care to protect them”

 


PHOTO:shutterstock.com

Health clubs are in possession of a wealth of customer data which must be protected

New apprenticeship levy a great opportunity for businesses

 

Jessica Higgins
 
Jessica Higgins Workplace relations consultant (non-practising solicitor) Ibex Gale

Apprenticeships are widely used in the health and fitness industry, providing opportunities for young people to enter the workplace and gain qualifications at the same time. Apprenticeships help businesses to increase productivity and performance as well as create a competent and committed workforce.

However, from 6 April 2017, all UK employers with wage bills of over £3m must pay the government an Apprenticeship Levy. The levy is 0.5 per cent of a business’ payroll and will be collected by HMRC via PAYE. All employers have £15,000 to offset against the amount they owe, such that the 0.5 per cent levy only applies to wages paid over the £3m threshold.

The purpose of the new levy is to encourage all employers to invest in apprenticeship programmes and to improve the quality and quantity of their apprenticeships.

The fund can be accessed by employers to fund apprenticeship training in their business. The levy will be paid monthly and it will be accessed online via a digital apprenticeship service account.

The government will add 10 per cent to the digital account and the funds will be available to use for 18 months. Any unused money in the fund following this time will be used by the government to fund apprenticeships for SMEs, so all employers should benefit.

So, if your company pays out more than £3m in wages, be prepared for the compulsory levy coming into force in April – but let’s see it as an opportunity for businesses to fund new apprenticeships and grow and enhance their workforce.


“The levy should be seen as an opportunity for businesses to grow and enhance their workforce”

 



The new levy will result in more apprenticeships

There’s no evidence of ‘weekend warrior’ health benefits

 

Melvyn Hillsdon
 
Melvyn Hillsdon Associate professor of physical activity and health The University of Exeter

Recently the press reported the findings of a study that focused on physical activity during leisure time in a large cohort of UK adults aged 40 and over. The headline was that so called ‘weekend warriors’ (people who do all their physical activity at the weekend) have a reduced risk of death similar to people who are more frequently active.

Based on the headlines, readers might be surprised to learn that this study did not separately measure physical activity undertaken on weekdays and weekend days. Instead, the survey asked people how frequently they undertook physical activity in the four weeks prior to the survey. Their answers were averaged out to estimate weekly frequency.

What the paper actually shows is that some exercise is better than none and more regular activity is a bit better still. The study did not include occupational or transport activity and therefore it is possible that the infrequent exercisers (the ‘weekend warriors’) were more active in these two domains with less time for physical activity in their leisure time.

The message is still very positive, any exercise is better than none, but we shouldn’t assume there’s any kind of weekend effect.


“Any exercise is better than none, but we shouldn’t assume there’s any kind of weekend effect”

 



The study actually looked at frequency of activity over four weeks
LATEST NEWS
Les Mills calls on the industry to support UNICEF
Global group exercise specialist, Les Mills, is inviting operators to sign up to its Workout for the World event on 20 June, in support of UNICEF.
HUM2N opens longevity clinic at Six Senses London
Global luxury hospitality brand, Six Senses, has partnered with longevity healthcare provider, HUM2N, to launch a clinic at Six Senses London, at The Whiteley.
KX Chelsea invests £15 million to upgrade its wellness offering
Premium London health club, KX Chelsea, will imminently unveil its most significant redevelopment since its launch in 2002 to create an integrated wellness model combining training, recovery and relaxation.
Researchers identify a drug which reduces muscle loss when using GLP-1 medications
Researchers in the US have identified an antibody which could greatly reduce the loss of lean muscle mass in people who are taking weight-loss medications.
Peloton signals potential move into reformer Pilates with Skop acquisition
Peloton has made the strategic acquisition of the Pilates start-up, Skōp, to support the expansion of its strength ecosystem.
Crunch Fitness creates more affordable reformer Pilates concept
Crunch Fitness has announced the launch of Crunch Reform Pilates – its own reformer concept designed to bring this fast growing, but rather expensive, modality into the mainstream.
As the 20th State of the Industry Report is released, LeisureDB rebrands to Evolve
The 20th State of the Industry Report reveals a resilient, expanding and competitive sector, the importance of differentiation and the ongoing challenge of tackling inequalities.
Orangetheory set for Italian expansion and Technogym tie-up
Purpose Brands has announced its entry into the Italian market, having sold the franchise rights for four Orangetheory Studios to Icon Palestre.
Fitness First adds red light therapy to relaxation classes
Fitness First UK is integrating red light therapy into yoga and Pilates classes through a partnership with Bon Charge.
Nuffield Health says it will appeal after losing at employment tribunal
Nuffield Health has told HCM that it takes its responsibilities towards its colleagues seriously and is committed to meeting all legal obligations after news of a tribunal has made national headlines.
Technogym and World Athletics team up to launch the Run X World Treadmill Championships
Technogym has announced the launch of the Run X World Treadmill Championship, the first world championship for running on connected treadmills over five kilometres.
Charitable trust, Mytime Active, tackles loneliness
Shocked by the UK loneliness statistics, charitable trust Mytime Active has been doubling down on its community outreach projects.
+ More news   
 
FEATURED SUPPLIERS

Elevate 2026 to mark 10-year anniversary with biggest ever waterfront drinks reception
Elevate is set to celebrate its 10th anniversary in style this June, with organisers confirming the event’s largest-ever drinks reception as registrations continue to run more than 10% ahead of last year. [more...]

Supporting long-term health: why whole body vibration belongs in clinical settings
As healthcare continues to shift towards prevention, there’s a growing focus on helping people stay active, independent and feeling good for longer. [more...]
+ More featured suppliers  
COMPANY PROFILES
Serco Leisure

Serco Leisure Operating Limited is one of the UK’s leading national operators of leisure centres, de [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

15-18 Jun 2026

HLTH Europe

RAI Convention Centre, Amsterdam, Netherlands
17-18 Jun 2026

Elevate London

Excel London, London, United Kingdom
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS