The winners of the first ever Members' Choice Health Club Awards were revealed at a gala dinner at the Hilton Birmingham Metropole NEC hotel.
The awards, supported by Health Club Management, rewarded winners in four Grand Prix categories and 14 regional categories (for images of the event, please click here).
Grand Prix categories saw gold awards presented to Nuffield Health Fitness & Wellbeing for best national chain and QHotels for best medium-sized chain.
Vibralife Fitness Clinic, based in Carlisle, picked up the Best Club in the UK (less 2,000 members) title while Spelthorne Leisure Centre, part of the Everyone Active group won the Best Club in the UK (2,000 members or more).
The full list of Grand Prix winners:
Best Club in the UK (less than 2,000 members)
Vibralife Fitness Clinic GOLD
Everybody Health And Fitness Swaffham SILVER
West Lindsey Leisure Centre BRONZE
Best Club in the UK (2,000 members or more)
Spelthorne Leisure Centre (EA) GOLD
Nuffield Health Barrow SILVER
Grange Paddocks Leisure Centre (EA) BRONZE
Best Medium Chain (10-30 sites)
QHotels Leisure Clubs GOLD
Pure Gym SILVER
The Gym Group BRONZE
Best National Chain (More than 30 sites)
Nuffield Health Fitness & Wellbeing GOLD
Everyone Active SILVER
The full list of regional winners:
Scotland
Pickaquoy Leisure Centre GOLD
Nuffield Health Aberdeen SILVER
Pure Gym Glasgow BRONZE
Northern Ireland
Pure Gym Belfast GOLD
North West
Vibralife Fitness Clinic GOLD
Nuffield Health Barrow SILVER
Ladies Only Ltd Rochdale BRONZE
North East
No Clubs Shortlisted
Yorkshire & Humber
Crown Spa Health Club GOLD
The Fitness Village, Doncaster SILVER
Nuffield Health Guiseley BRONZE
Wales
No Clubs Shortlisted)
West Midlands)
Chesford Grange Leisure Club (QHotels) GOLD
Nuffield Health Telford SILVER
Nuffield Health Cannock BRONZE
East Midlands
West Lindsey Leisure Centre (EA) GOLD
Nuffield Health Nottingham SILVER
Amber Valley Training BRONZE
East of England
Everybody Health And Fitness Swaffham GOLD
Mid Suffolk Leisure Centre (EA) SILVER
Cambridge Belfry Leisure Club (QHotels) BRONZE
South West
The Gym Bristol GOLD
Centurion Fitness Centre SILVER
Nuffield Health Plymouth BRONZE
Southern
Nuffield Health Portsmouth GOLD
Fareham Leisure Centre (EA) SILVER
Nuffield Health Newbury BRONZE
London
Nuffield Health Wandsworth GOLD
YMCA Club London SILVER
Nuffield Health City BRONZE
South East (North))
Spelthorne Leisure Centre (EA) GOLD
Grange Paddocks Leisure Centre (EA) SILVER
Fanshawe Leisure Centre (EA) BRONZE
South East (South)
Nuffield Health Surbiton GOLD
Ashford International Leisure Club (QHotels) SILVER
ActivZone Guildford BRONZE
The awards are unique in the industry as the only awards rated by members themselves. They are specifically designed to rate the level of customer service, facilities and value for money provided by clubs by asking members to complete an online questionnaire.
More than 230 entries came from a mixture of small independents, public leisure centres, hotel clubs and some of the best known brands in the industry.
The results of the competition were based on responses 16,000 from members across the UK producing half a million pieces of data.
The exclusive event – held during the Leisure Industry Week – was attended by 200 guests from shortlisted clubs who learnt their fate from celebrity presenter Mark Durden-Smith.
Liz Terry, editorial director of Health Club Management said: "Our aim is to build the health club awards year on year and to create consumer awareness around them, so we can show we're listening to our members and genuinely rewarding great service."
