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Three fitness operators change contract terms after OFT action
08 Mar 2013 . BY Tom Walker
Three clubs have changed their contract terms
Three health club operators have agreed to change their contract terms following an investigation by the Office of Fair Trading (OFT) which deemed some of the practices used by the gym groups as 'unfair'.

Bannatyne Fitness, David Lloyd Leisure and Fitness First have now agreed to change their contract terms to make them more transparent and give their members better cancellation rights.

Among the changes to have been stipulated by the OFT are:

• extended rights for members to cancel their contracts early should their circumstances change in a way that makes attendance at the gym difficult or unaffordable - for example if they lose their jobs or suffer an injury

• a commitment not to describe membership as being of a fixed duration, if the contract automatically continues on a rolling basis after the initial membership period has expired

• greater transparency about key membership features, including initial membership periods and cancellation rights, and for these to be provided upfront as part of the sales process

Cavendish Elithorn, senior director at OFT, said he welcomed the changes but that work still needed to be done within the fitness sector.

"We are continuing our investigation into some other companies in the sector and will provide an update in the coming weeks," he said.

Industry body ukactive welcomed the decision by the company's to comply with the OFT ruling.

David Stalker, CEO of ukactive, said: "We strongly believe in following the rulings drawn up by the OFT and we welcome any official guidance which protects consumers and motivates them to continue to lead an active lifestyle.

"Big fitness operators are increasingly offering a wide variety of flexible membership options to suit individual budgets and training needs, and taking initiatives such as the introduction of member pledges or short contract terms, which place consumers at the heart of their offering."
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Jobs    News   Products   Magazine
PRODUCT NEWS
Three fitness operators change contract terms after OFT action
08 Mar 2013 . BY Tom Walker
Three clubs have changed their contract terms
Three health club operators have agreed to change their contract terms following an investigation by the Office of Fair Trading (OFT) which deemed some of the practices used by the gym groups as 'unfair'.

Bannatyne Fitness, David Lloyd Leisure and Fitness First have now agreed to change their contract terms to make them more transparent and give their members better cancellation rights.

Among the changes to have been stipulated by the OFT are:

• extended rights for members to cancel their contracts early should their circumstances change in a way that makes attendance at the gym difficult or unaffordable - for example if they lose their jobs or suffer an injury

• a commitment not to describe membership as being of a fixed duration, if the contract automatically continues on a rolling basis after the initial membership period has expired

• greater transparency about key membership features, including initial membership periods and cancellation rights, and for these to be provided upfront as part of the sales process

Cavendish Elithorn, senior director at OFT, said he welcomed the changes but that work still needed to be done within the fitness sector.

"We are continuing our investigation into some other companies in the sector and will provide an update in the coming weeks," he said.

Industry body ukactive welcomed the decision by the company's to comply with the OFT ruling.

David Stalker, CEO of ukactive, said: "We strongly believe in following the rulings drawn up by the OFT and we welcome any official guidance which protects consumers and motivates them to continue to lead an active lifestyle.

"Big fitness operators are increasingly offering a wide variety of flexible membership options to suit individual budgets and training needs, and taking initiatives such as the introduction of member pledges or short contract terms, which place consumers at the heart of their offering."
PRODUCT NEWS
Manduka debuts premium P/ROX hybrid fitness mat
Manduka, a leading manufacturer of premium yoga mats has launched its P/ROX hybrid fitness mat, crafted for athletes and functional fitness practitioners who move between yoga and fitness training.
Nilo Spa Design introduces Marea dry flotation bed
Nilo Spa Design has launched a dry flotation bed called Marea that uses 500 litres of water to support the body evenly in a zero-gravity-like experience.
Gharieni Group launches Cobotics Innovations company and robotic treatment technology
Gharieni Group has launched a new company, Cobotics Innovations, to create automated wellness experiences.
Tanita Europe launches its next-generation body composition analyser for clubs
Tanita Europe has launched the MC-800, a next-generation segmental body composition analyser designed to advance usage in premium wellness settings – helping clubs focus on measurement accuracy, workflow integration and member-facing clarity.
Wattbike launches latest edition of its AtomX smart bike
Indoor cycling brand Wattbike has launched the latest edition of the AtomX, its commercial smart bike, which has been designed to better meet the expectations of increasingly data- driven users.
Morozko bath offers mineral and Hydrogen recovery experience
The Morozko Mineral Bath with Hydrogen offers a plunge experience in an elliptical stainless steel tub with an exterior comprising cedar staves, secured with stainless steel hoops.
Fold’s new Studio Reformer is engineered for everyday use
Fold’s new Studio Reformer has been engineered for everyday use in commercial environments.
Fitbench launches gloveless boxing bag for gyms
Fitbench has launched Fitbag, a gloveless boxing bag which has been designed to replace traditional boxing bags, both on the gym floor and in group training environments.
Cryo-Fall shower offers cold therapy in a convenient way
A waterfall massage jet shower by Werner Dosiertechnik (WDT) enables operators to deliver cold therapy or contrast bathing.
Sona's ear-worn device provides nervous system support
Sona is an AI-powered vagus nerve stimulator designed to address stress and burnout.
Gym Gear launches compact HIITMax training station for smaller spaces
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