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Luxe Fitness partners with Fisikal to drive digital member journey
26 Oct 2021 . BY Megan Whitby
Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button
– Allyn Condon
Luxe Fitness, a Bristol-based gym offering premium service at a budget price has partnered with Fisikal – an expert in digital business management solutions – to enhance its member experience and digital journey.

Looking to provide a high-end digital provision, Luxe Fitness needed a digital partner that provided a complete digital management solution that would seamlessly manage bookings, access control and offer a white-labelled member app to keep members connected, in or outside of the four walls of the physical club.

“Our previous digital partner was struggling to meet our requirements, we were unable to engage with members the way we wanted and this impacted our ability to sustain or grow our revenue,” Allyn Condon, Luxe Fitness general manager explains.

“Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button.”

As a 24/7 club, Luxe Fitness needed better access control, ideally a touchless solution to provide the safest entry method for members travelling into, and around the club.

Fisikal has enabled club entry via the presentation of a QR code, RFID chip or by newly introduced advanced facial recognition.

“While we previously had a booking system for classes, Fisikal has helped us improve this experience by making it more user-friendly, with clear actions and personalised notifications to provide members with a more customised experience,” Condon adds.

“We’ve been able to expand our digital booking system to cover PT bookings which has instantly given our trainers a more effective tool to connect with clients and the club the opportunity to improve on incremental spend.”

In addition to customer service, integrating with Fisikal on the development of a member app has opened up secondary spend opportunities for Luxe Fitness as they look to introduce an e-commerce shop, branded products on-demand class content.

To find out more, or discuss your requirements, contact Fisikal for a free discussion and product demonstration.




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Jobs    News   Products   Magazine
PRODUCT NEWS
Luxe Fitness partners with Fisikal to drive digital member journey
26 Oct 2021 . BY Megan Whitby
Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button
– Allyn Condon
Luxe Fitness, a Bristol-based gym offering premium service at a budget price has partnered with Fisikal – an expert in digital business management solutions – to enhance its member experience and digital journey.

Looking to provide a high-end digital provision, Luxe Fitness needed a digital partner that provided a complete digital management solution that would seamlessly manage bookings, access control and offer a white-labelled member app to keep members connected, in or outside of the four walls of the physical club.

“Our previous digital partner was struggling to meet our requirements, we were unable to engage with members the way we wanted and this impacted our ability to sustain or grow our revenue,” Allyn Condon, Luxe Fitness general manager explains.

“Fisikal understood our needs and reacted quickly to get us set up with a comprehensive digital system that managed our operations efficiently at just the touch of a button.”

As a 24/7 club, Luxe Fitness needed better access control, ideally a touchless solution to provide the safest entry method for members travelling into, and around the club.

Fisikal has enabled club entry via the presentation of a QR code, RFID chip or by newly introduced advanced facial recognition.

“While we previously had a booking system for classes, Fisikal has helped us improve this experience by making it more user-friendly, with clear actions and personalised notifications to provide members with a more customised experience,” Condon adds.

“We’ve been able to expand our digital booking system to cover PT bookings which has instantly given our trainers a more effective tool to connect with clients and the club the opportunity to improve on incremental spend.”

In addition to customer service, integrating with Fisikal on the development of a member app has opened up secondary spend opportunities for Luxe Fitness as they look to introduce an e-commerce shop, branded products on-demand class content.

To find out more, or discuss your requirements, contact Fisikal for a free discussion and product demonstration.




PRODUCT NEWS
Premier Global NASM teams up with Your PT to create new career pathway for learners
Training provider, Premier Global NASM, has collaborated with PT management company, YOUR Personal Training (YPT), to deliver a streamlined career pathway from qualification to application as a Personal Trainer.
Active IQ strikes up partnership with Myzone
Active IQ - the UK’s leading awarding organisation for the leisure sector - has partnered with leading fitness wearable technology company Myzone.
Everyone Active successfully reopens exercise referral scheme thanks to EXi partnership
Local authority leisure provider Everyone Active has reopened its essential exercise referral scheme, by joining forces with EXi, the NHS-approved exercise prescription app and data portal.
Active IQ wins Exporter of the Year award
Active IQ has won the Exporter of the Year award at the sixth annual FAB 2021 Awards, organised by the Federation of Awarding Bodies.
Life Fitness extends partnership as official supplier to Williams Racing
Life Fitness, the global leader in commercial fitness equipment, has announced the extension of its partnership with Williams Racing.
RISE Fitness provides franchisees with direct access to world-class education via partnership with Premier Global NASM
To provide franchisees with ongoing access to world-renowned, CIMSPA-endorsed, fitness and nutrition educational content, RISE Fitness has appointed Premier Global NASM as its preferred education partner.
Fitronics launches new and improved member journey software, Digital
Fitronics’ brand The Retention People (TRP) has launched a new, improved version of its automated member journey software Digital; which now sits alongside their industry-leading member feedback software Insight, allowing the two modules to be used more effectively together.
Pulse Fitness completes transformation of The Laura Trott Leisure Centre gym
The Laura Trott Leisure Centre has recently undergone a significant transformation thanks to recent investment from Broxbourne Council and its partnership with Pulse Fitness.
GLL Better UK App passes 1 million downloads
GLL and its app partner Innovatise (myFitApp) have today announced the Better UK App has been downloaded over 1 million times since it was launched in November 2019.
Sporting heroes to officially open £22 million redevelopment at Everyone Active centre
A £22 million redevelopment project will be unveiled at Grange Paddocks Leisure Centre, as part of the official launch of the state-of-the-art centre.
FitnessOnDemand launches new live-streaming feature for all fitness clubs and their members
FitnessOnDemand (FOD) [IHRSA BOOTH 1509] the leader in on-demand content from the world’s most innovative fitness brands and celebrity trainers, this month introduces a new platform evolution for all club operators and their customers.
Founder of dynamic yoga platform launches cinematic wellbeing classes for luxury spas and hotels
Matt Miller, founder of leading yoga training platform Broga has announced the launch of Earth+Sky – a collection of cinematic virtual wellbeing classes filmed in breath-taking locations around the world.
+ More products   
 
COMPANY PROFILES
Xn Leisure Systems Ltd

Xn Leisure is a provider of cutting-edge health and fitness software, offering an exceptional servic [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

CPASE creates unforgettable luxury member experience at new boutique club with Technogym
Technogym has equipped Clare Stobart's new boutique health club – CPASE. Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

07 Dec 2021

World Halotherapy Association Symposium

virtual event,
01-03 Feb 2022

Spatex 2022

Coventry Building Society Arena, Coventry, United Kingdom
+ More diary  
 


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Tel: +44 (0)1462 431385

©Cybertrek 2021

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