Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs   News   Features   Products   Magazine      Advertise  
Sponsored
Upping the online fitness game

Venueserve Fitness enables clubs to offer white-label content streaming to optimise capacity and member engagement


In this ever-changing world, there’s one thing we know for sure; social distancing measures are here for the long-run, meaning even when clubs are open there will be capacity limits.

With 40 per cent of members favouring group exercise classes, ensuring they have access to their well-loved programme has never been more important, and operators are welcoming a new, white-label online fitness platform, offering live streaming of classes at the touch of a button.

Venueserve Fitness is an easy-to-use, low-cost web- and mobile web-based platform, already being used by more than 45 health clubs across the UK, including London’s Roehampton Club, The Marlow Club and the clubs in The Health Club Collection.

Set-up takes just a few hours and includes 70 pre-recorded training sessions, so operators can kickstart their own virtual club immediately, all branded as their own.

Venueserve Fitness’s comprehensive, built-in reporting dashboard allows operators to gather valuable membership data and insight, which can’t be obtained via Facebook Live or Zoom. The back-end reporting and payment system also means Venueserve Fitness can be used by PTs or instructors such as yoga teachers, who can use the subscribe, data capture function as their own membership system.

Strong reputation
The platform is the brainchild of Lee Booth, Founder and CEO of global tech company Venueserve. The company, which has a well-established reputation within the ticketing and sports membership sector, is taking its first steps into the fitness industry.

Booth says: “Venueserve Fitness gives operators the tools to offer a branded virtual membership, whether that’s as a free, ‘nice to have’ for existing members, upsold as an additional bolt-on virtual membership or sold separately as a subscription-based online membership package for those who aren’t ready to visit a gym yet.

“The simplicity of Venueserve Fitness means no one has to miss out, and the pre-recorded content means there’s plenty to choose from for every type of club and every type of member.”

Live-streaming is unlimited and each session is saved to the platform and categorised so it can be played again and again.

Instructors live-stream to Venueserve Fitness’s servers and, from there, the content is sent to the club’s own branded streaming site, which is skinned to match their website. Fresh pre-recorded content is also uploaded to the platform every week.

The Marlow Club
Jon Williams, COO, The Marlow Club

Luxury health and wellbeing club, the Marlow Club, delivers 250 exercise classes a week and has a very loyal community of members, who treat the facility as their wellbeing hub – their home from home.

COO, Jon Williams, reached out to Venueserve Fitness when lockdown first commenced in March; he needed an online offering for his 3,000 members that looked and felt like the club’s own: “It’s all about our members having a positive experience, every time they visit. When we switched to online during the first lockdown it was important this same positive experience happened virtually. Our online content had to look and feel like the Marlow Club.

“We gave our members the choice: to stick with us, to freeze or to leave. Those who continued with us gained access to our virtual membership. It was valuable income for the club, and I was humbled that 1,700 members continued to pay their full membership.

“It’s testament not only to the community and the brand we’ve nurtured over 17 years, but to the engagement Venueserve Fitness enables us to deliver. Our live streamed classes feature our instructors doing the classes our members love. It means the Marlow Club can be accessed anywhere and anytime. It adds value to our offer and aids our customer retention - it’s a service we will never be without.”

Marlow Club members have viewed the sessions almost 28,000 times to date, and since reopening in July, every live class is now streamed.

“You want to work out on holiday – no problem. You want to join in your favourite HIIT session at midnight – no problem. The Marlow Club now operates 24 hours a day – globally!”
Williams says: “COVID-19 restrictions mean our classes run at 50 per cent capacity. Now, when members can’t get into a physical class they can still participate virtually. All the instructor has to do is turn on the camera and stream through an iPad – it’s so simple and so flexible. The platform is also secure. I have a duty of care to my staff and instructors and I don’t want them to feel vulnerable online; and Venueserve Fitness gives me that confidence and peace of mind.”

As a result, the Marlow Club now sells virtual-only memberships, and already has around 100 exclusively online members.

He concludes: “The future uses of this application are limitless. You want to work out on holiday – no problem. You want to join in your favourite HIIT session at midnight – no problem. The Marlow Club now operates 24 hours a day – globally!”

Find out more:
fitness.venueserve.com  
[email protected]
+44 (0) 207 112 8078

The Venueserve Fitness white label platform is skinned to resemble the Marlow Club’s website
Credit: PHOTO: The marlow club
FEATURED SUPPLIERS

Sibec EMEA to blend fitness with luxury at Fairmont Monte Carlo
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn. [more...]

Panatta to showcase innovation at major fitness and bodybuilding events in 2024
Panatta will consolidate its global presence throughout 2024 by attending a host of major industry events around the globe. [more...]
+ More featured suppliers  
COMPANY PROFILES
Safe Space Lockers

We provide a full turn-key solution for clients from design and consultation, through to bespoke man [more...]
PSLT Ltd

PSLT Fitness Solutions manufacture, remanufacture and buy back commercial gym equipment. [more...]
+ More profiles  
CATALOGUE GALLERY
 
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

21-21 Apr 2024

Below the Belt Melbourne Pedalthon

Sandown Racecourse , Springvale , Australia
22-24 Apr 2024

UK Aufguss Championships

Galgorm Resort, York,
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
HCM
LEISURE OPPORTUNITIES
HEALTH CLUB HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024
Get HCM digital magazine and ezines FREE
Sign up here ▸
Jobs    News   Products   Magazine
Sponsored
Upping the online fitness game

Venueserve Fitness enables clubs to offer white-label content streaming to optimise capacity and member engagement


In this ever-changing world, there’s one thing we know for sure; social distancing measures are here for the long-run, meaning even when clubs are open there will be capacity limits.

With 40 per cent of members favouring group exercise classes, ensuring they have access to their well-loved programme has never been more important, and operators are welcoming a new, white-label online fitness platform, offering live streaming of classes at the touch of a button.

Venueserve Fitness is an easy-to-use, low-cost web- and mobile web-based platform, already being used by more than 45 health clubs across the UK, including London’s Roehampton Club, The Marlow Club and the clubs in The Health Club Collection.

Set-up takes just a few hours and includes 70 pre-recorded training sessions, so operators can kickstart their own virtual club immediately, all branded as their own.

Venueserve Fitness’s comprehensive, built-in reporting dashboard allows operators to gather valuable membership data and insight, which can’t be obtained via Facebook Live or Zoom. The back-end reporting and payment system also means Venueserve Fitness can be used by PTs or instructors such as yoga teachers, who can use the subscribe, data capture function as their own membership system.

Strong reputation
The platform is the brainchild of Lee Booth, Founder and CEO of global tech company Venueserve. The company, which has a well-established reputation within the ticketing and sports membership sector, is taking its first steps into the fitness industry.

Booth says: “Venueserve Fitness gives operators the tools to offer a branded virtual membership, whether that’s as a free, ‘nice to have’ for existing members, upsold as an additional bolt-on virtual membership or sold separately as a subscription-based online membership package for those who aren’t ready to visit a gym yet.

“The simplicity of Venueserve Fitness means no one has to miss out, and the pre-recorded content means there’s plenty to choose from for every type of club and every type of member.”

Live-streaming is unlimited and each session is saved to the platform and categorised so it can be played again and again.

Instructors live-stream to Venueserve Fitness’s servers and, from there, the content is sent to the club’s own branded streaming site, which is skinned to match their website. Fresh pre-recorded content is also uploaded to the platform every week.

The Marlow Club
Jon Williams, COO, The Marlow Club

Luxury health and wellbeing club, the Marlow Club, delivers 250 exercise classes a week and has a very loyal community of members, who treat the facility as their wellbeing hub – their home from home.

COO, Jon Williams, reached out to Venueserve Fitness when lockdown first commenced in March; he needed an online offering for his 3,000 members that looked and felt like the club’s own: “It’s all about our members having a positive experience, every time they visit. When we switched to online during the first lockdown it was important this same positive experience happened virtually. Our online content had to look and feel like the Marlow Club.

“We gave our members the choice: to stick with us, to freeze or to leave. Those who continued with us gained access to our virtual membership. It was valuable income for the club, and I was humbled that 1,700 members continued to pay their full membership.

“It’s testament not only to the community and the brand we’ve nurtured over 17 years, but to the engagement Venueserve Fitness enables us to deliver. Our live streamed classes feature our instructors doing the classes our members love. It means the Marlow Club can be accessed anywhere and anytime. It adds value to our offer and aids our customer retention - it’s a service we will never be without.”

Marlow Club members have viewed the sessions almost 28,000 times to date, and since reopening in July, every live class is now streamed.

“You want to work out on holiday – no problem. You want to join in your favourite HIIT session at midnight – no problem. The Marlow Club now operates 24 hours a day – globally!”
Williams says: “COVID-19 restrictions mean our classes run at 50 per cent capacity. Now, when members can’t get into a physical class they can still participate virtually. All the instructor has to do is turn on the camera and stream through an iPad – it’s so simple and so flexible. The platform is also secure. I have a duty of care to my staff and instructors and I don’t want them to feel vulnerable online; and Venueserve Fitness gives me that confidence and peace of mind.”

As a result, the Marlow Club now sells virtual-only memberships, and already has around 100 exclusively online members.

He concludes: “The future uses of this application are limitless. You want to work out on holiday – no problem. You want to join in your favourite HIIT session at midnight – no problem. The Marlow Club now operates 24 hours a day – globally!”

Find out more:
fitness.venueserve.com  
[email protected]
+44 (0) 207 112 8078

The Venueserve Fitness white label platform is skinned to resemble the Marlow Club’s website
Credit: PHOTO: The marlow club
LATEST NEWS
Treningshelse Holding snaps up another Norwegian fitness chain as it sets its sight on market leadership
Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness chains, has acquired fellow Norwegian operator, Aktiv Trening.
Missed FIBO? Catch up with the HCM roundup
The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, distributing a special FIBO edition of HCM in support of the event as its global media partner.
Xplor kicks off international expansion for its Mariana Tek software with 1Rebel deal
Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international expansion.
US named world’s largest wellness economy, reaching US$1.8 trillion valuation
The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion.
Andy King launches The Conveners podcast to champion the pivot to wellbeing
The fitness sector’s pivot to active wellbeing is being discussed in a new weekly podcast, called The Conveners, and hosted by chair of GM Active and director of Miova, Andy King with industry veteran, John Oxley, as a guest presenter.
Basic-Fit trials corporate wellness drive across its Spanish clubs
Basic-Fit has signed up to trial the Wellhub network across its recently expanded Spanish network, giving access to subscribers and enabling them to use all 152 of its Spanish clubs.
Go Fit CEO, Mário Barbosa, unveils expansion plans in this month’s HCM
Having redefined the model of public-private collaboration in Spain, Go Fit is now expanding into Italy and has ambitious plans to grow its estate, memberships and profits.
Planet Fitness trans locker room debacle confirms the need for industry guidelines
Planet Fitness has become the subject of a hate campaign by certain groups of consumers and seen share values slide, in the wake of a trans person having been photographed using the women’s locker room at an Alaskan gym.
Top operators gather from across Europe for EHFF
Industry experts are gathering in Cologne for today's European Health & Fitness Forum (EHFF), followed by FIBO from 11-14 April, which will feature almost 1,000 exhibitors.
Jason Worthy joins Myzone as group CEO to drive international growth
Jason Worthy has been appointed group CEO of Myzone to lead the 'next stage of growth', with current group CEO, David Stalker, stepping back to take up an advisory role.
Global summit will bring together industry leaders in health, fitness and wellness
Global publishing outfit, Leisure Media, has announced details of its new annual conference for decision- makers across the health, fitness and wellness markets. The event – the HCM Summit – will be held at the QEII Conference Centre in Westminster, London on 24 October 2024, with pre-summit events the day before.
GoCo Health Innovation City in Sweden plans to lead the world in delivering wellness and new science
A new urban city centre in Gothenburg, Sweden is in development with the aim of accelerating health innovation.
+ More news   
 
FEATURED SUPPLIERS

Sibec EMEA to blend fitness with luxury at Fairmont Monte Carlo
Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn. [more...]

Panatta to showcase innovation at major fitness and bodybuilding events in 2024
Panatta will consolidate its global presence throughout 2024 by attending a host of major industry events around the globe. [more...]
+ More featured suppliers  
COMPANY PROFILES
Safe Space Lockers

We provide a full turn-key solution for clients from design and consultation, through to bespoke man [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

21-21 Apr 2024

Below the Belt Melbourne Pedalthon

Sandown Racecourse , Springvale , Australia
22-24 Apr 2024

UK Aufguss Championships

Galgorm Resort, York,
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS