Exercise Professionals - Lobster Ink: Improve operational performance with role-specific training
11 Dec 2019 Exercise professionals: News, jobs and training
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Product news

20 Nov 2019

Improve operational performance with role-specific training

Supplier: Lobster Ink
More Lobster Ink details


Improve operational performance with role-specific training

Opportunity lies in every step of the guest journey - from the first contact to departure. Ensuring that every member of your spa contributes to an end-to-end experience where every touchpoint is considered, crafted and cared for, is critical to your spa's success.

Spa Professional, a comprehensive training program created by Lobster Ink in close collaboration with Resense, teaches the best practice principles every employee needs to know to ensure Guest satisfaction throughout every interaction.

This first-of-its-kind curriculum consists of nine courses, divided into four different Learning Paths to effectively support each role in the spa. Every Learning Path is comprehensive and targeted to ensure your entire team is equipped to deliver superior and consistent Guest experiences that drive commercial value across your portfolio.

Spa associates will also enjoy access to customisable templates, standard operating procedures and other proven best practice resources from global wellness experts, Resense.

"A spa experience is a journey, and every person in the spa is vital to creating and caring for the guest throughout their journey," said Kasha Shillington, CEO Resense Spas.

From therapists to receptionists, attendants, managers and directors - Spa Professional aims to empower each team member with the necessary knowledge and operational tools to genuinely engage with guests, reduce costs and maximise commercial value.

Learn more at lobsterink.com/solution/content/spa



Product news
Laura Game joins Physical Company   09 Dec 2019

Laura Game joins Physical Company

Physical Company has announced the appointment of Laura Game to the role of account manager with a specific focus on the reseller market.

John Harris joins Freemotion   05 Dec 2019

John Harris joins Freemotion

Freemotion Fitness has appointed John Harris to the role of director of Business Development.

Power Plate launches new range of vibration training equipment   28 Nov 2019

Power Plate launches new range of vibration training equipment

Power Plate has launched a new collection of premium targeted vibration training equipment.

Crown Sports Lockers debuts new sustainable waterproof locker solution
  27 Nov 2019

Crown Sports Lockers debuts new sustainable waterproof locker solution

Crown Sports Lockers (CSL), a UK-based locker manufacturer specialising in bespoke changing solutions, has developed a new waterproof locker that combines practicality and sustainability.

Technogym secures Newcastle University partnership   15 Nov 2019

Technogym secures Newcastle University partnership

Technogym has been appointed as the official fitness equipment supplier to Newcastle University.

CryoAction looks for rapid growth   31 Oct 2019

CryoAction looks for rapid growth

London-based CryoAction is expecting to quadruple its business in the next year or so, as demand for "freeze therapy" increases among the leisure sector.

RLSS UK - First choice for all aquatic rescue, pool management, first aid qualifications and training   30 Oct 2019

RLSS UK - First choice for all aquatic rescue, pool management, first aid qualifications and training

The Royal Life Saving Society UK (RLSS UK) is proud to be the industry leader in water-related safety qualifications and training. More than 40,000 pool lifeguards qualify with an RLSS UK National Pool Lifeguard Qualification (NPLQ) every year.

Myzone is adding the   30 Oct 2019

Myzone is adding the "feelgood" experience into exercise

Each year ACSM’s Health and Fitness journal releases the top fitness trends for the following year, and there was no surprise wearables came out on top.

Company details

Lobster Ink

We help businesses improve operational performance so they can adapt faster and achieve their ambitions quicker.

Lobster Ink
Visit website

More Lobster Ink details



in this issue

• David Lloyd to launch ASMR experience
• Benefits of referrals 'not as large as hoped'
• Museum of the Home targets 2020 relaunch



Latest jobs

Jobs Search



Personal Trainer / Fitness Trainer
Salary: 100% of your PT earnings
Location: Leeds, UK
Company: The Gym Group
Personal Trainer / Fitness Trainer
Salary: 100% of your PT earnings
Location: Nottingham, UK
Company: The Gym Group
Community Development Manager
Salary: Competitive Salary
Location: Southwark, UK
Company: Everyone Active
Swimming Teacher
Salary: £10.96 - £13.24 per hour
Location: Yate, Bristol, UK
Company: Circadian Leisure Trust
Recreation Assistant (Lifeguard)
Salary: Up to £9.00 per hour
Location: Belfast, UK
Company: GLL
Diary dates
Powered by leisurediary.com




10-12 Dec 2019

SportAccord Pan America

tbc, Fort Lauderdale, United States


13 Jan 2020

BALPPA Annual Dinner

Madame Tussauds, London, United Kingdom




Health Club Management magazine 2019 issue 11
Health Club Management
2019 issue 11

View issue contents
View on turning pages
Download PDF
  Promotional feature: Legend Club Management Systems
Bryan O'Rourke and Legend’s Sean Maguire investigate how the industry is preparing for the next decade of fitness and wellbeing More>>
  Promotional feature: Myzone
"We can include those yet to take the plunge into wearables," says Myzone’s Dave Wright More>>


Health Club Management magazine 2019 issue 10

Health Club Management
2019 issue 10

View issue contents
View turning pages
Download PDF
  Thought leaders: Equinox, Soul Cycle and Trump
Equinox and Soul Cycle lost members when it became known that the CEO of their parent company hosted a fundraiser for Donald Trump. What can we learn? More>>
  Interview: Tanni Grey-Thompson
The time has come for government to act with urgency and focus for the health of the nation, says the ukactive chair More>>


Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd