Rainer Bolsinger, who heads up hotel and spa sales of icelab at Zimmer MedizinSystems, and icelab customer Chenot Group, explain how cryotherapy can be incorporated into your business

Spas exist to pamper guests in a luxurious and relaxing environment, but today’s clients are seeking more than a quick fix. Today, the most successful spas are those that can deliver real wellness results with long-term benefits to their clients. At the same time it’s vital for spas to be economical. Why not offer whole body cryostimulation, which can serve up to four guests at one time?

Ideal to combine with other spa menu offerings, group classes and leisure activities, whole body cryostimulation is the perfect upsale that can be offered without the need for additional staff.

Zimmer’s customers include the Chenot Group. Dr George Gaitanos, COO and scientific director of the Chenot Group, talks about Chenot Palace Weggis, which will open in Switzerland in May 2020, and why they have chosen to work with icelab -110°C.

What services you offer?
We deliver medical wellness through hospitality. Chenot Palace Weggis is designed to offer unique Chenot programming and treatments that detox, energise and reset body and mind. Customised treatments serve the personal needs of our guests. The intention is to reset and to start a lifestyle, that promotes wellness and ultimately, enhances active longevity.

What’s special about your business?
Consistency and connectivity are the key tenants of the Chenot philosophy. From the moment that a guest walks through the door, their whole being is evaluated by our team of health professionals, while in-house screening tests and state-of-the-art diagnostics allow for the personalisation of their programmes. There is continuous monitoring throughout the guest’s transformational experience. This bespoke service is fundamental to our success. The staff is integral to the process to ensure the guests are listened to, valued and esteemed during their stay. This is what makes us leaders in the industry.

Why have you chosen to work with icelab -110°C in your operation?
It can be combined with other treatments to maximise the wellness benefits for our guests. It’s also pleasantly refreshing, psychologically enlightening, gives a glow to the skin, relieves pain and improves sleep quality. Under the instruction of a medical doctor, the whole body is progressively exposed to -110°C in the cold chamber for a maximum of 3 minutes. When performed regularly, this short treatment has long-term effects.